Senior EDI Support Specialist

About the role

UST is seeking a Senior EDI Support Specialist with strong Healthcare Payer experience to provide L2/L3 support for enterprise EDI platforms supporting Claims, Membership, Enrolment, Provider, and Payment functions. The role requires expertise in HIPAA X12 transaction support, production monitoring, incident resolution, trading partner management, and Edifecs/TriZetto HIPAA Gateway environments. Since 1999, UST has partnered with world‑class companies to drive transformation through AI‑powered digital solutions, proprietary platforms, engineering, R&D, and innovation, delivering measurable value to clients, their customers, and communities worldwide.

Responsibilities

• Provide L2/L3 support for EDI platforms supporting Claims, Membership, Enrolment, Billing, Provider, and Payment functions.
• Monitor, troubleshoot, and resolve EDI transaction failures, rejects, reconciliation, and file transmission issues.
• Support Edifecs, TriZetto HIPAA Gateway, BizTalk, and Facets‑integrated environments.
• Perform root cause analysis, incident resolution, and transaction performance improvements.
• Support trading partner onboarding, certification, testing, and production releases.
• Work with business users, vendors, and external trading partners to resolve operational issues.

Requirements

• Edifecs Suite, TriZetto HIPAA Gateway, BizTalk Server, Facets
• SQL Server/Oracle, Unix/Linux, SFTP, Batch Processing, API Integrations
• XML/XSD, JSON
• Hands‑on support, troubleshooting, and optimization of: 834, 837 (Professional/Institutional/Dental), 835, 270/271, 276/277, 278, 820, TA1, 999, and 277CA acknowledgements
• Nice to have: HL7/FHIR, ServiceNow, MuleSoft, Boomi, Groovy, JavaScript, PowerShell, Shell Scripting
• Preferred: Strong healthcare payer domain knowledge with proven experience supporting large‑scale EDI operations, trading partner management, and Facets‑integrated ecosystems.

Pay

Location: Washington. Compensation range: $72,000‑$108,000.

Benefits

• Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year.
• 6 days of paid sick leave each year (pro‑rated for new hires).
• 10 paid holidays.
• Eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Medical, dental, and vision insurance for employees and their US‑resident dependents.
• Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, short‑ and long‑term disability benefits.
• Option to purchase additional voluntary short‑term disability benefits.
• Eligible to participate in a Health Savings Account (HSA) and a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses (IRS guidelines).
• Part‑time employees receive 6 days of paid sick leave each year (pro‑rated) and are eligible for the 401(k) plan with employer matching.
• Full‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated) and are eligible for the 401(k) program with employer matching; medical, dental, and vision insurance for US‑resident dependents.
• Part‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated).
• All US employees who work in a state or locality with more generous paid sick leave laws receive the benefit of those laws.

Skills

• FACETS
• BizTalk
• Linux
• FHIR