Senior Duck Creek Business Analyst

Responsibilities

• Writing detailed Business Requirements Documents (BRDs) for Duck Creek PL101 and other DC requirement documents.
• Creating and refining user stories with acceptance criteria.
• Conducting requirement workshops independently.
• Performing gap analysis against Duck Creek baseline functionality.
• Creating process flows (current & future state).
• Maintaining traceability matrices.
• Leading UAT sessions and defect triage.
• Reviewing configuration impacts at a functional level.
• Validating rating logic and underwriting rules.
• Driving requirements strategy, operating model alignment, solution validation, governance, and value realization across multi-year program road map.

Requirements

• Strong, recent hands-on business analysis experience.
• Comfortable personally performing: Writing detailed Business Requirements Documents (BRDs), creating and refining user stories with acceptance criteria, conducting requirement workshops independently, performing gap analysis against Duck Creek baseline functionality, creating process flows (current & future state), maintaining traceability matrices, leading UAT sessions and defect triage, reviewing configuration impacts at a functional level, validating rating logic and underwriting rules.
• Personal ownership of critical requirements, especially for complex underwriting, rating, integration, and regulatory scenarios.
• Lead business analysis workstream for large-scale Duck Creek implementations or upgrades.
• Partner with Program Director, Product Owners, and Architecture teams to ensure alignment.
• Balance standard Duck Creek configuration vs customization strategy.

Qualifications

• Strong working knowledge of Duck Creek Policy, Producer, Clarity, Reinsurance, Underwriter workbench and DMS.
• Understanding of product configuration, rating engine concepts, workflow/task rules, manuscripts/forms, API integration touchpoints, ACORD/XML-based data exchange.
• Stakeholder & Vendor Management:
• Serve as primary liaison between: Business SMEs (Underwriting, Product, Operations), System Integrator (SI), Duck Creek Product team.
• Challenge and validate SI design proposals from a client value perspective.
• Escalate risks impacting scope, budget, or timeline.

Skills

• Strong communication and interpersonal skills.
• Ability to lead and influence cross-functional teams.
• Experience with project management tools and methodologies.
• Knowledge of regulatory and compliance requirements.

Benefits

The salary range for this position is $83,896-$129,201 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at www.fcci-group.com. Drug Free Workplace (*Pre-employment drug screen is conducted for all positions).