Senior Donor Services & Stewardship Coordinator

Position Summary

Responsible for preparing tax receipts ($500+), validating data and identifying changes required on donor records & donations.

Essential Duties

• Processes technical and complex projects such as correspondence, acknowledgements, tracking, memos, best practices, documentation, reports, charts, lists, tables, short statistical reports, and proofing.
• Verifies gift processing data entry against source documentation, identifies errors and makes appropriate changes in Raiser’s Edge.
• Creates, proofs and mails weekly tax receipts/acknowledgements and daily tribute cards.
• Processes matching gifts and makes database changes as needed.
• Handles donor phone calls and responds to donor comment mail.
• Works with Finance Department to assure accuracy of gift records, outlining change requests and tracking them until completion.
• Assists with special projects as needed.

Other Duties

• Performs as back-up to staff absences and vacancies, as necessary.

Competencies

• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Business Acumen: Uses economic, financial, market, and industry data to understand and improve business results; uses one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers’ and own organization’s needs.
• Peer Relationships: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Promote a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
• Adhere to safe working practices and at all times follow all institutional and departmental safety policies and procedures.
• Demonstrate compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education: High School graduate or equivalent preferred.
• Work Experience: 2 years of clerical experience, including word processing, required. Experience with Blackbaud Raiser’s Edge database or similar fundraising database preferred.

Salary Range

$22.76 - $30.10

Benefits

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retail Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.