Senior Director, Trade and Distribution

Responsibilities

• Develop and execute Harmony’s long- and short-term trade, channel, and distribution strategic imperatives aligned to business objectives.
• Lead, motivate, coach, develop, and retain a high-performing Trade and Distribution team; ensure resource readiness, clear priorities, and strong execution across workstreams.
• Provide active account management for specialty pharmacies, wholesalers/distributors, and other key trade partners to support product availability, service performance, and operational excellence.
• Establish, monitor, and manage key performance indicators, service-level expectations, inventory metrics, dispense data, and reporting requirements for channel partners; hold partners accountable while maintaining strong relationships.
• Ensure patient accessibility to product through trade partners and specialty pharmacies while supporting compliant processes and appropriate operational controls.
• Lead cross-functional teams with Patient Services, Commercial Operations/Analytics, Finance, IT, Field Sales, Legal/Compliance, Contracting, and Supply Chain to implement channel strategies, improve workflows, strengthen data quality, and track progress against established goals.
• Lead or support negotiations for distribution, pricing, data, and service agreements with trade partners to ensure product availability, targeted market penetration, revenue and margin objectives, and patient needs are met.
• Maintain excellence in team leadership, partner management, contracting, compliance, quarter-end management, SOPs, work instructions, process governance, and operational issue resolution.
• Manage applicable operating budget and identify opportunities to improve efficiency, simplify processes, and strengthen partner performance.
• Actively participate and contribute to the Market Access leadership team and other formal or informal cross-functional teams as needed.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 12+ years of experience in the pharmaceutical, biotech, or healthcare products industry required; rare disease or specialty product experience preferred.
• 10+ years of experience within Trade, Channel, Distribution, Specialty Pharmacy, Market Access, or related commercial operations functions required.
• Experience building and managing distribution networks, including specialty pharmacy relationships, service agreements, data agreements, and operational governance.
• Strong understanding of specialty pharmacy operations, reimbursement workflows, patient access, coverage, channel partner management, and contract negotiation processes.
• Strong analytical skills with the ability to interpret inventory, dispense, financial, operational, and service-level data to identify trends, risks, and opportunities.
• Strong oral and written communication skills, including the ability to communicate effectively with business partners, stakeholders, and senior leadership; MS Office proficiency required.
• Strong decision-making skills and ability to exercise sound business judgment within broad guidelines while balancing business, compliance, operational, and patient access considerations.
• Able to identify process improvements, simplify workflows, and strengthen operational controls, governance, and partner accountability.
• Strong team player with a customer-service mindset, high ethical standards, and solution-oriented approach.

What can Harmony offer you?

• Medical, Vision and Dental benefits the first of the month following start date.
• Generous paid time off and Company designated Holidays.
• Company paid Disability benefits and Life Insurance coverage.
• 401(k) Retirement Savings Plan.
• Paid Parental leave.
• Employee Stock Purchase Plan (ESPP).
• Company sponsored wellness programs.
• Professional development initiatives and continuous learning opportunities.
• A certified Great Place to Work® for eight consecutive years based on our positive, values-based company culture.

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About the Role

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interviews, hires, trains, and manages employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; resolves problems.