Senior Director, Total Rewards

Main Activities/Responsibilities

Lead total rewards strategy across compensation, benefits, payroll, and HRIS
Advises executive leadership on market competitiveness and program effectiveness
Lead and develop teams across compensation, benefits, payroll, and HR systems
Support M&A integration and harmonization of rewards programs

Benefits

Oversee all North America benefits programs, including retirement and health & welfare
Partner with Fiduciary Committee and vendors on governance, plan design, and administration
Ensure compliance with regulatory requirements (e.g., 5500 filings, ACA, plan documentation)
Lead Open Enrollment, employee communications, and cost management
Oversee vendor management, billing, audits, and Canadian benefits programs

Compensation Planning & Incentives

Lead annual compensation processes (merit, bonus, and salary structure administration)
Design, manage, and forecast incentive plans in partnership with Finance
Conduct benchmarking and maintain competitive pay structures
Provide analytics and guidance for pay decisions and compensation policy

Payroll

Oversee multi-entity payroll operations, ensuring accuracy, consistency, and compliance
Lead payroll team and coordinate audits (including 401(k) and Workers’ Compensation)
Ensure accuracy of benefit deductions, contributions, and reconciliations

HRIS & Systems Leadership

Lead ADP HRIS strategy, integration, and optimization across North America
Oversee system configuration, including benefit plan setup, workflows, and validation tables
Ensure integration across HRIS, payroll, benefits, and time & attendance systems
Manage system enhancements, new module implementations, and organizational expansions
Oversee data integrity, reporting, and workforce analytics (e.g., headcount, attrition)
Serve as liaison with ADP and vendors to resolve system issues and improve functionality
Manage system security, access controls, and governance
Support HRIS configuration for benefit plan changes, carrier integrations, and payroll impacts

Performance Management

Oversee performance management systems within HRIS
Manage performance cycles, calibration, and training
Support a culture of performance-driven results

Analytics, Governance & Compliance

Ensure compliance with federal, state, and Canadian regulations (e.g., ACA, EEO, pay data reporting)
Partner with Finance on payroll budget planning and program effectiveness analysis
Develop and monitor total rewards and workforce metrics