Senior Director, Technical Program Management - AI (Remote Eligible)

About the role

This TPM will lead a complex, cross-organizational initiative to transition our engineering environment into its next major evolution: a sophisticated, AI-driven, and self-optimizing ecosystem anchored by robust telemetry and evaluation. You will orchestrate the strategy and execution required to achieve a destination state where data seamlessly drives system-wide experimentation, automated workflows, and holistic operational visibility. This program will transform raw metrics into a proactive AI intelligence layer for measuring impact and accelerating software delivery.

Responsibilities

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates
• Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seeded empathy for teams and partners

Requirements

• Bachelor's Degree
• At least 9 years of experience managing technical programs

Qualifications

• 9+ years of experience designing and building data-intensive solutions using distributed computing
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 5+ years of building & leading experienced TPM team
• 5+ years experience building highly scalable mobile products & platforms
• 5+ years of experience with Agile delivery
• 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment

Skills

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services)
• Experience building and leading a world-class team of technical program managers
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice
• Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow-through, accountability, and results
• Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seeded empathy for teams and partners

Benefits

The role is eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Pay

Remote (Regardless of Location): $245,100 - $279,800 for Sr. Director, Technical Program Management

Schedule

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.