Senior Director, Talent & Performance Management

About the role

The Senior Director of Talent & Performance Management plays a critical, enterprise-wide role in shaping Suffolk’s ability to grow, perform, and lead in a dynamic market. This leader is responsible for architecting and driving a modern, integrated talent strategy that strengthens leadership capability, accelerates employee development, and ensures a strong pipeline of ready-now talent aligned to business priorities.

Responsibilities

• Performance Management Strategy
  Evolve and lead the Suffolk’s performance management philosophy, processes, and tools.
  Serve as a subject matter expert in the design and build of Suffolk’s new Oracle-based performance management platform, playing a critical role in shaping the overall strategy, structure, and user experience.
  Bring best practices and expertise to create a best-in-class platform & user experience.
  Partner cross-functionally to drive a seamless transition, ensuring an intuitive, high-impact platform that enhances engagement and elevates performance outcomes.
  Advise HR Business Partners, Total Rewards teams and senior business leaders on talent and performance best practices, serving as a trusted center-of-excellence resource for talent decisions.
  Drive alignment between performance, compensation, and talent outcomes
  Partner with HRBPs and leaders to embed a high-performance, feedback-driven culture
  This team will oversee performance & compensation cycle execution, including goal setting, reviews, calibration, and communications.

• Succession Planning
  Lead enterprise succession planning strategy and execution across critical roles
  Facilitate talent review processes with senior leadership
  Build bench strength through targeted development and succession pipelines
  Provide insights and reporting on readiness, risk, and internal mobility opportunities
  Support executive-level succession planning in partnership with senior leadership

• Organizational Design, Career Architecture & Workforce Planning
  Design and evolve organizational structures to improve efficiency, scalability, and alignment with strategic priorities.
  Oversee enterprise workforce planning processes to assess current and future talent needs, identify workforce gaps, and develop strategies aligned with business objectives and growth plans.
  Facilitate org design efforts including role clarity, spans and layers, decision rights, and governance models to enhance effectiveness and accountability.
  Partner with senior leadership to assess org health and recommend structural or role design adjustments that enhance performance, collaboration, and innovation.
  Design and implement enterprise career architecture, job structure and leadership development model and framework.
  Ensure alignment between career pathways, learning, and internal mobility
  Partner with Internal teams to support future capabilities and skill needs

• Talent Development & Career Planning
  Partner with internal teams to develop strategy & framework around manager capabilities, tools & resources.
  Establish a scalable approach to intentional Individual Development Plans (IDPs).
  Partner with team to build a resource to track and monitor progress and readiness.
  Drive a culture of ownership around career growth and development
  Equip managers to lead effective career conversations and development planning
  Ensure alignment across IDPs, learning programs, and succession outcomes

• 360 Feedback & Leadership Assessment
  Administer and evolve enterprise 360 feedback processes
  Ensure insights are effectively used for leadership development and coaching
  Integrate feedback tools into broader talent and performance processes
  Partner with leadership teams to translate insights into actionable development plans

• Leadership & Partnership
  Serve as a trusted advisor to senior leaders on all aspects of talent and performance
  Collaborate across Talent Strategy, HRBPs, L&D, and Compensation to deliver integrated solutions
  Lead and develop a high-performing team focused on innovation, scalability, and impact

Qualifications

• 10-15+ years of experience in Talent Management, Performance Management, or Organizational Development
• Proven experience designing and leading enterprise talent strategies
• Deep expertise in Performance management redesign, Succession planning and talent reviews, and Career architecture and workforce planning
• Executive coaching and leadership assessment; Certified coach highly desired
• Strong executive presence and ability to influence at the senior leadership level
• Exceptional communication, facilitation, and change management skills
• Experience working in complex, fast-paced, and growth-oriented organizations
• Previous experience designing and implementing LMS platform highly desired
• Travel as needed

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Compensation Information

The expected salary range for this position (Senior Director, Talent & Performance Management) in US-MA-Boston is between $175,000 and $246,000 USD. This represents the typical salary range for this position and is just one component of Suffolk’s total compensation package. Actual salaries may be based on several factors including, but not limited to, skill set, experience, education and other qualifications. Suffolk offers a comprehensive benefits package as part of its overall compensation strategy. Salary ranges may differ by geography and are reviewed regularly to reflect market trends.