Senior Director, Tactical Operations

Key Responsibilities

• Lead operational integration efforts for newly acquired practices, ensuring a smooth transition into Guardian's systems, processes, and culture
• Support newly partnered practices during their first year with Guardian, helping establish operational consistency, leadership alignment, and long-term success
• Partner closely with the COO and executive leadership team to identify and address operational challenges across the organization
• Serve as a tactical operations leader for practices, regions, or markets requiring focused support, stabilization, or performance improvement
• Lead turnaround efforts for underperforming practices through hands-on coaching, process improvement, and accountability measures
• Analyze operational and financial performance to identify risks, opportunities, and actionable solutions
• Drive execution of strategic initiatives, acquisitions, integrations, and special projects as needed
• Support Regional Managers and practice leaders in achieving operational, financial, and patient care objectives
• Collaborate with cross-functional departments including HR, Finance, Recruiting, IT, Marketing, Clinical Support, and Revenue Cycle to remove barriers and improve outcomes
• Lead change management efforts and support teams through periods of transition, growth, and organizational change
• Develop and implement best practices that improve operational efficiency, team engagement, and practice performance
• Serve as a trusted advisor and resource for field leadership across Guardian's network

Qualifications

• Bachelor's degree required; MBA or equivalent experience preferred
• 7+ years of senior operational leadership experience within a multi-site healthcare, dental services, retail healthcare, or service-based organization
• Demonstrated success leading practice integrations, operational turnarounds, acquisitions, or large-scale business transformation initiatives
• Proven experience managing multi-site operations and developing leaders
• Strong financial acumen with the ability to analyze performance metrics and translate insights into action
• Exceptional leadership, communication, and relationship-building skills
• Highly adaptable, solutions-oriented, and comfortable operating in fast-paced environments
• Experience partnering directly with executive leadership teams preferred
• Willingness to travel extensively (up to 75%)

Compensation & Benefits

• Base Salary: Up to $150,000
• Annual Bonus: Up to 20% based on individual performance and company goals
• Equity Participation: Eligibility for Guardian's profit-sharing program following one year of service
• 401(k): Company-matched retirement plan
• Benefits: Competitive medical, dental, and vision coverage