Senior Director of Operations

Western Veterinary Partners · Denver, CO · 1 wk ago

On-siteManagementFull-time

About the role

Western Veterinary Partners (WVP) is seeking a highly experienced Senior Director of Operations to support a national portfolio of approximately 40+ joint venture veterinary (JV) hospitals. JV hospitals are partnerships between the local veterinarians and WVP, where ownership, decision-making, and financial outcomes are shared. This high-impact, field-based leadership role requires an accomplished multi-site operator who can quickly assess performance, build credibility with veterinary partners, and drive measurable operational and financial results across a highly visible national portfolio.

Job Responsibilities

Reporting to the Chief Operating Officer, the Senior Director will lead the operational performance of approximately 40 joint venture veterinary hospitals located across the United States. The Senior Director will serve as a trusted advisor to joint venture partners while maintaining clear accountability for operational execution and financial results.
Identify performance gaps, establish focused action plans, and drive rapid, sustainable improvements in revenue growth, veterinarian hiring, productivity, client experience, profitability, and organizational health.
Strengthen hospital-level leadership, support the integration of new joint ventures, and coordinate resources across WVP’s functional departments.
Joint Venture Partner Leadership: Build trusted relationships with JV partners, veterinarian-owners, medical leaders, and hospital teams, serving as the primary operational advisor. Align local partner, hospital, client, and WVP priorities through transparent communication and fact-based decision-making. Navigate complex partner dynamics while preserving clinical autonomy, local identity, and shared business objectives.
Financial Growth and Integration: Own revenue, profitability, budgeting, forecasting, and overall financial performance across assigned joint ventures. Identify opportunities to improve provider capacity, client growth, pricing, labor efficiency, service mix, and operating margin. Lead the onboarding and integration of new JV hospitals, establishing early alignment and a clear path to value creation.
Talent, Leadership, and Culture: Coach hospital and medical leaders to strengthen execution, accountability, financial management, and team performance. Partner with leaders to recruit, retain, engage, and develop veterinarians and other critical talent. Build succession plans, address performance issues, and foster a culture of collaboration and continuous improvement.
National Portfolio Leadership: Establish consistent operating rhythms across 40+ JV hospitals and prioritize resources based on performance, risk, and opportunity. Provide executive leadership with clear assessments of business performance, partner relationships, and required actions. Identify portfolio-wide trends, scale successful initiatives, and contribute to enterprise strategy and operating standards.

Required Criteria

Bachelor’s degree required; advanced business or healthcare degree preferred.
15+ years of progressive multi-site operational leadership experience, including five years at the senior leadership level. Experience with 40+ preferred.
Significant P&L leadership, including budgeting, forecasting, labor management, and performance improvement.
Experience within joint venture, partnership, founder-led, or decentralized operating models.
Proven ability to influence autonomous professionals, including veterinarians, physicians, and business owners.
Track record of driving measurable results through rapid growth, integration, operational change, or transformation.
Strong financial and strategic acumen, executive presence, communication skills, accountability, and ability to manage competing priorities independently.

Location and Travel Requirements

This is a national, field-based position. Candidates must live within reasonable access to a major commercial airport, preferably in the Central or Eastern US. Approximately 80% travel is required throughout the United States. Travel will include frequent flights, driving, overnight stays, and occasional weekend activities. Additional travel to WVP’s Denver headquarters and company meetings on a quarterly basis. Candidates must be comfortable maintaining a highly visible onsite presence across a geographically dispersed portfolio.

Equal Opportunity Employer

The Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic.