Senior Director Strategic Marketing & Program Management

Key Responsibilities

• Develop and present compelling business cases backed by data-driven insights and clearly defined KPIs to support high impact initiatives.
• Lead end-to-end program development through a systematic process, managing critical workstreams, providing relevant documentation and presenting updates to key stakeholders.
• Design and deliver training (and applicable materials) that empowers field teams to activate scalable solutions effectively.
• Drive cross-functional collaboration and manage timelines, budgets and resources for the successful launch, evaluation and continuous improvement of initiatives.
• Lead the ongoing annual review of strategies and processes to enhance guest experience and profitability. This could include, but not limited to introducing new technologies, menu innovations, branding updates, equipment upgrades and operational improvements.
• Establish KPIs and success metrics, oversee budget execution, and partner with culinary, logistics, third party partners to develop and analyze results and refine strategies based on performance outcomes.

Qualifications

• Bachelor’s degree or equivalent.
• 10+ years of professional experience in marketing, brand management or program development with a demonstrated record of success and effective performance.
• Experience in hospitality, culinary or restaurant industries.
• Skilled in creating adult education and training materials.
• Successful track record of project completion on time, on budget.
• Strong value system, integrity, and respect always, and work ethic.
• Hands-on team player/strong collaborator.
• Excellent verbal, written and interpersonal communication skills.
• Strong organizational and project management skills.
• Supervisory experience – ability to manage and develop cross-functional teams as well as direct reports.
• Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization.
• Travel 25%.

About Aramark

Aramark is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

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