Senior Director, Solutions Engineering | Americas | Remote

Responsibilities

• Recruit and mentor a diverse team of Solutions Engineers
• Engage actively in customer conversations and technical demos
• Own regional KPIs including ARR and NRR
• Serve as executive sponsor for key accounts
• Collaborate with Sales leadership on customer programs and events
• Represent customer needs to Product and Engineering teams
• Create collateral to support customer success strategies
• Enable local, geo, and global channel partners
• Conduct quarterly career conversations and manage team performance
• Provide field insights to influence internal processes and product direction

Qualifications

• 3+ years in a Director-level role in high tech
• 5-10 years in various technical roles (Developer, Architect, Sales Engineer, etc.)
• Hands-on approach to technology and product engagement
• Experience selling monitoring, data, or visualization products
• Proven success in fast-paced, high-growth, remote-first environments
• Mentoring and developing team performance skills
• Familiarity with formal sales methodologies like MEDDPICC or similar frameworks

Pay

$337,000 – $425,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available