Senior Director, Sales Planning and Operations

About the Role

The Senior Director of Sales Planning and Operations is a high-impact leadership role responsible for the end-to-end integration of retail planning and sales support. This position serves as the critical link between sales execution and supply chain efficiency, overseeing all aspects of the Sales Planning, Account Services, and B2B operations to support Kontoor’s financial objectives. The Senior Director leads the development of retailer style- and color-level POS and receipt plans, ensuring accurate demand signals to optimize sales and inventory management.

Responsibilities

• Strategic Sales Planning & Forecasting Leadership
  • Sales Forecast Leadership: Lead the development of sales plans and annual forecasts to support financial goals. Work with Sales, Merchandising, and Demand/Production Planning to determine Risk and Opportunities. Communicate with Finance to restate forecasts monthly.
  • Demand Signal Accuracy: Oversee style/color-level POS and receipt-planning activities for key accounts to ensure highly accurate demand signals.
  • Continuous Improvement and Collaboration: Lead teams in adapting processes, systems, and approaches to improve functional areas and the brand’s ability to meet customer and consumer needs.
• People Leadership & Collaboration
  • Team Management: Provide direct leadership and development for the Sales Planning and Account Services teams, overseeing a total organization of salaried professionals and analysts.
  • Cross-Functional Partnership: Act as a primary liaison between Sales, Merchandising, Replenishment, and Supply Planning to ensure consensus on key business initiatives.
  • Executive Communication: Communicate developing issues to the senior leadership team and advise on corrective actions to protect brand goals.
• Sales Operations & Execution Leadership
  • B2B Process: Oversee the management of the B2B site, including account approval & pricing.
  • Responsible for all internal templates and materials used by Sales – including Financial Reviews, Account Reviews, MBR/QBR template, Open-to-Buy, and Seasonal reporting.
  • Coordinate with the appropriate business partners on Sales Meetings, WNFR, and Trade shows.

Requirements

• 10 Years Sales Planning Leadership: Has led multi-channel sales/retail planning teams.
• Education: BS/BA in Business Management, Operations, or a related field; MBA preferred.
• Communication Skills: Excellent communication skills for presenting to senior leadership; strong ability to influence cross-functional partners.
• Experience: Proven success in strategic planning and decision-making for large-scale retail accounts.
• Technical Skills: Advanced math and analytical skills with a keen command of numbers; expertise in Microsoft Office and planning systems.
• Leadership Competencies:
  • Strategic Leader
  • Global Agility – Leads across cultures, integrates global/local dynamics
  • Purposeful Integrity – Champions ethics over short-term gains, builds value-aligned culture
  • Strategic Foresight – Shapes direction, anticipates trends and disruptors
  • Customer-Centric Innovation – Drives strategic innovation initiatives
  • Urgency for Impact – Mobilizes teams to deliver results fast
  • Bold Accountability – Drives performance through ownership and execution
  • Empowered Collaboration – Leads enterprise collaboration, removes cross-team barriers

Benefits

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work.

• Competitive benefits program providing choice and flexibility to meet your and your family’s needs – now and in the future.
• Resources to support your physical, emotional, social, and financial wellbeing.
• Discounts on our apparel.
• Four weeks of Paid Parental Leave to eligible employees who are new parents.
• Flexible Fridays.
• Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.