Senior Director, Sales Operations

About the role

The Senior Director, Sales Operations position supports the CRO of the Americas in driving operational efficiency and effectiveness across the sales organization. This role requires a strategic thinker with strong analytical skills, exceptional communication abilities, and a deep understanding of sales operations.

Responsibilities

• Be the business partner/strategic advisor to the CRO of AMER sales and provide strategic support to the AMER Sales Leadership team.
• Lead a team of operations professionals that will provide operational support to the AMER Sales Leadership team on rhythm of the business activities; including business reviews, forecasting, annual planning and sales cadence.
• Collaborate with AMER Sales leadership and cross-functional stakeholders in developing go-to market strategy, resource plan, and key performance metrics.
• Scale and mature critical business processes to improve business performance.
• Drive the pipeline and forecast, along with monthly actual to plan variance analysis to provide an understanding of the deltas and drivers.
• Implement early warning systems to help proactively manage the growth of the business (i.e. customer churn, pipeline, conversions, pricing, etc.).
• Drive cross functional alignment across Sales Leadership, Finance, and our Marketing & Customer Success teams by owning AMER cross-functional cadence.
• Help identify areas of concern (e.g. lack of pipeline to support growth) and solution both short-term and long-term initiatives to address areas of concern.

Requirements

• Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree is a plus.
• 8+ years of experience in sales operations, business analysis, or related field.
• Strong understanding of sales processes, tools, and methodologies.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Proficiency in enterprise sales management systems and data analysis tools (e.g., Salesforce, CPQ, Clari, Anaplan, Tableau).
• Exceptional communication and presentation skills, with the ability to influence and collaborate with senior leadership and cross-functional teams.
• Prominent leadership skills and experience in leading geographically dispersed teams.

Qualifications

• Experience in a similar role preferred.
• Knowledge of industry best practices and trends.
• Ability to lead and mentor a team.

Skills

• Strategic thinking and problem-solving.
• Strong analytical and data-driven approach.
• Effective communication and collaboration.
• Leadership and team management skills.
• Project management and organizational skills.

Benefits

Cornerstone offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. The company also provides professional development opportunities and a supportive work culture.

Pay

The base salary range for this position is $186,900 - $299,000 USD. The final salary will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands.

Schedule

This role is remote, United States.