Senior Director, Sales Operations

Bullhorn’s core purpose is to create an incredible customer experience, with a sharp focus on delivering very high-quality products and services. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. These values serve as a behavioral guide for employees and are embedded in daily operations. Bullhorn is a fast-paced, dynamic environment where hard work and outstanding results are rewarded and celebrated. The company values eagerness to learn, continuous improvement, and encourages team members to stretch themselves and learn from challenges. With a strong focus on growth, Bullhorn provides ample opportunities for career development and prioritizes promoting from within. Leaders emphasize emotional intelligence, accountability, and collaborate closely to ensure team success.

About the Role

As Sales Operations Senior Director, you'll ensure leadership can make sound, fact-based decisions as a strategic business adviser to the global sales organization. You'll develop reporting and analysis packages, lead the quota-setting and compensation components of annual planning, and support the sales department's day-to-day needs and broader revenue initiatives. This strategic role demands excellent interpersonal skills, comfort navigating complex, open-ended situations, and the ability to multi-task in a fast-paced environment. You'll act as a trusted adviser, data manager, and owner of the back-end processes that make the go-to-market seamless.

Responsibilities

• Architect and drive business transformation initiatives to optimize the global sales engine and maximize revenue growth as the company scales
• Shape and refine the global go-to-market strategy in partnership with executive leadership
• Own the go-to-market tech stack (e.g., Salesforce, CPQ, sales engagement, and enablement tools) and shape how the team uses AI to work more efficiently
• Influence executive stakeholders through data storytelling and evidence-based recommendations to guide corporate investment and strategy
• Evaluate and evolve how the Sales Operations team is structured and resourced to best serve the business
• Spearhead global annual planning, including complex quota-setting, territory design, and compensation philosophies that drive high performance
• Direct cross-functional alignment between Sales, Marketing, Finance, and IT to create a frictionless lead-to-cash lifecycle
• Lead, inspire, and develop a high-performing, geographically dispersed global team

Requirements

• 10+ years of leadership experience within Sales Operations, ideally within a fast-growing High-Tech or SaaS business (staffing sector experience also considered)
• Strong executive presence and ability to confidently present to and influence C-suite stakeholders
• Willingness to challenge senior stakeholders and bring a point of view rather than just executing requests
• Comfort with hands-on leadership and leading by example, not just operating at a strategic distance
• Extensive experience leading complex organizational change and large-scale business transformations
• Proven ability to drive alignment and results across global, matrixed organizations
• Demonstrated ability to build, scale, and mentor high-performing teams
• Bachelor’s degree in business or a related field (MBA or advanced degree preferred)

Pay

The annual base salary range for this position is $210,000 - $230,000. This role is also eligible for an annual target bonus and a comprehensive benefits package.

Benefits

• Benefits eligibility effective on day one, including Medical, Dental, Vision, 401(k), and 401(k) Match
• Unlimited Planned Paid Time Off
• Global Mental Health Support
• On-Demand Learning & Development
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible prior to your first day)
• Company-wide mentor program