Senior Director, Sales Force Effectiveness (OPEN TO ALL U.S. LOCATIONS)

About the role

The Commercial Excellence team is a growing business targeting high growth in the next 2-4 years. We offer excellent opportunities for career advancement and building leadership skills. The leadership team is focused on providing career development, training and exposure to international business assignments.

Responsibilities

• Advise companies in the areas of Revenue & Margin Management—sales force effectiveness, margin management, marketing optimization and interim sales leadership.
• Manage teams of Alvarez & Marsal professionals to address complex business challenges within the Commercial Excellence practice.
• Communicate with C-level management, conceive, and structure analytical plans to uncover drivers of performance, and design actionable solutions to Revenue & Margin Management issues.
• Develop implementation plans and contribute to the creation of intellectual property.
• Contribute to the creation of B2B and B2C customer measurement solutions and deliver data-driven business insights.
• Own and manage the high-quality execution of individual projects, including roadmap design, management of the project team and plan, and development and presentation of final deliverables.
• Combine creative problem solving with analytical rigor to drive actionable insights, including developing reporting frameworks and dashboards, performing B2B/B2C customer segmentation and statistical modeling, and managing digital community & social media execution and measurement.
• Work with project team to understand, manipulate and analyze client and market data using various tools, which may include: MS Excel, SQL Server, BI tools such as SSRS or Tableau, and statistical programs such as SPSS or R.
• Motivate, develop, and challenge all members of project teams to exceed client expectations, provide value-added thinking, and mentor junior team members to ensure they develop over time and are satisfied.
• Manage client relationships on a day-to-day basis while collaborating with internal client team members, partner with client teams to define project requirements, develop hypotheses, gather data, brainstorm alternatives, and generate recommendations.

Requirements

• Industry experience, B2B, and Business Services; experience working with PE and/or PE relationships is a plus.
• Strong financial acumen, understanding of P&L and cost drivers; proven ability to build a quarterly/annual business plan.
• 15+ years’ experience running a B2B sales team (at a Regional Sales Director level or RVP/VP level) and has held responsibility for forecasting, building/managing a sales pipeline, and holding sales reps accountable to results, managing coverage, performance, and compensation.
• Familiar with, and has used CRM tools such as Salesforce for dashboards, reports, metrics and analytics to run a sales team through CRM dashboards, familiarity with CRM such as Salesforce.
• Analytically driven and exposure to various tools and technologies, including relational database (SQL), BI (Alteryx, Tableau), statistical (SPSS, R), web analytics (SiteCatalyst, Google Analytics).
• Strong quantitative mindset combined with excellent communication and interpersonal skills.
• Exceptional project management and presentation skills.
• Outstanding people development and management skills; ability to lead junior team members and help guide their careers.
• Demonstrated experience providing intellectual and task leadership on complex projects.
• Able to work independently in an unstructured environment, think on your feet, and respond with confidence and creativity.
• Consulting experience preferred (not required).
• MBA from a top-tier university preferred (not required).

Qualifications

• Experience in B2B sales and business services.
• Proven ability to build and manage a sales pipeline and hold sales reps accountable to results.
• Experience with CRM tools such as Salesforce.
• Strong analytical skills and experience with various tools and technologies, including SQL, BI, and statistical programs.
• Excellent communication and interpersonal skills.
• Project management and presentation skills.
• Leadership and mentoring experience.
• Experience in complex project leadership.

Skills

• Project management and fulfillment skills.
• Data manipulation and analysis skills.
• People and team leadership skills.
• Client relations and relationship management skills.

Benefits

The salary range is $175,000--$250,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Click here for more information regarding A&M’s benefits programs.

Pay

The salary range is $175,000--$250,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography.

Schedule

Full-time Positions and Part-time Positions Under 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined from time to time as well as a 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type.

Part-time Positions Over 30 hours Regular employees working less than 30 hours per week are entitled to participate in Alvarez & Marsal Holdings’ 401(k) retirement plan. Provided the eligibility requirements are met, employees will also receive a discretionary contribution to their 401(k) from Alvarez & Marsal. Click here for more information regarding A&M’s benefits programs.