Senior Director, Revenue Analytics

About the role

The Sr. Director, Revenue Analytics leads the centralized analytics and data governance function within Revenue Operations, ensuring consistent performance visibility, stronger forecast accuracy, better productivity insights, and effective decision-making across CCC’s commercial organization. This role builds a new function during organizational transformation, focusing on analytics strategy, data governance, and cross-functional partnerships.

Responsibilities

• Lead the Revenue Analytics function as the source of truth for revenue and customer performance data, setting analytics strategy, governance, executive reporting, and cross-functional decision support.
• Ensure commercial leaders have consistent visibility in pipeline health, forecast performance, sales productivity, retention trends, and other core business drivers.
• Set the strategy for building a unified, governed analytics layer from CCC’s fragmented commercial data ecosystem, enabling consistent reporting, cross-market visibility, and scalable insight generation.
• Lead the data engineering function responsible for building and maintaining data pipelines, enrichment processes, and the analytical data layer that connects information across core commercial systems.
• Own the data governance framework for commercial analytics, including metric definitions, field standards, data quality monitoring, and alignment with Finance and Revenue Systems.
• Develop dashboards, performance analytics, predictive insights, and standardized reporting to help commercial leaders monitor performance, identify trends, and take action.
• Build and develop a strong analytics organization by creating clear standards, shared ways of working, and growth opportunities for team members across data governance, data engineering, and business intelligence.
• Support the stand-up of the Revenue Analytics function by defining the operating model, hiring key talent, establishing governance rhythms, and delivering foundational capabilities such as enterprise metric definitions, priority dashboards, data quality scorecards, and a phased analytics roadmap.

Requirements

• Bachelor’s degree or equivalent practical experience preferred, with 12+ years of progressive experience in analytics, revenue operations, business intelligence, or data strategy leadership within a commercial environment.
• 7+ years leading analytics or data teams, with experience building functions or teams from the ground up during periods of organizational transformation.
• Deep experience with BI and analytics platforms (Tableau, Salesforce, Power BI), and familiarity with CRM data structures (Salesforce, Gainsight).
• Familiarity with AI and automation tools (e.g., AI agents, predictive modeling, workflow automation).
• Strong understanding of data engineering concepts, system integrations, and the architecture required to connect multiple enterprise data sources into a unified analytics layer.
• Experience designing and implementing data governance frameworks, including metrics standardization, data quality monitoring, business rule alignment, and cross-functional agreement on definitions and reporting standards.
• Demonstrated ability to operate in a matrixed environment, influence without direct authority, and build alignment across senior stakeholders with competing priorities while maintaining momentum and delivery.
• Strong executive communication skills, with the ability to translate complex data, systems, and performance concepts into clear, actionable narratives for senior leadership, operating reviews, and board-level discussions.
• Track record of building high-performing teams with a culture of accountability, intellectual curiosity, and continuous improvement.
• Comfort with ambiguity and the ability to make progress on multiple fronts simultaneously while balancing immediate business needs with the infrastructure required for long-term scalability.

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups