Senior Director, Relationship Management

For our client, we are seeking a Senior Director, Relationship Management to join the team of a leader in the Information Technology space. This leader will oversee a high-impact relationship management function focused on strategic client partnerships and revenue growth. The role will guide executive-level engagement, client retention, and renewal strategy while partnering closely with internal stakeholders to deliver aligned solutions. It is well suited for a commercial leader who can translate client needs into sustainable business outcomes and develop a strong team of relationship professionals. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $160,000 – $200,000 annually Responsibilities Lead and develop a team of Relationship Managers focused on strategic account management. Establish and implement strategies for sustainable revenue growth and client retention. Build executive relationships and act as a strategic advisor on clients' business challenges. Collaborate with cross-functional leaders to align client needs with enterprise solutions. Oversee negotiations for contracts and commercial agreements with significant clients. Analyze client portfolio performance to identify risks and growth opportunities. Drive workforce planning and talent development initiatives for team effectiveness. Qualifications 12+ years of experience in relationship or account management within banking, financial services, or fintech. 8+ years of team management experience in performance and talent development. Proven track record in managing executive-level relationships and influencing senior decision makers. Expertise in leading complex contract negotiations and renewal strategies for key client relationships. Experience in driving cross-functional initiatives involving multiple stakeholders. Strong analytical skills to assess business performance and develop strategic growth plans. Bachelor's degree in Business Administration, Finance, Management, or a related field. Benefits Fuel Your Life program for holistic well-being support. Generous paid holidays and time-off policies. Access to no-cost mental health support through Employee Assistance Programs. Peer recognition program with redeemable rewards. Multiple Employee Resource Groups to enhance collaboration and networking. Extensive training and development opportunities for professional growth. Comprehensive insurance options effective from the first day of employment. 401k matching and employee stock purchase plan available for retirement planning. Tuition assistance and reimbursement program for continuous learning. Paid parental and military leave policies. Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.