Senior Director Provider Solutions

Responsibilities

• Conduct a comprehensive Provider Experience Baseline Study to identify friction points and automation opportunities
• Partner with AI and Product teams to pilot AI-assisted documentation workflows
• Launch an integrated backlog with Engineering, establishing SLAs and ownership for top provider-impact items
• Act as a product evangelist to mature the organization's SDLC and product development practices
• Deliver early wins in clinical documentation efficiency, workflow optimization, and telehealth performance
• Establish governance, success metrics, and feedback loops for AI and workflow initiatives
• Develop a multi-year roadmap for AI-enabled clinician experience modernization
• Champion 'voice of provider' feedback loops to address frontline pain points

Qualifications

• Bachelor's degree required; advanced degree preferred
• At least 10 years of product management experience
• At least 10 years of healthcare industry experience
• Minimum of 8 years in people management roles
• At least 7 years of strategic leadership experience
• Experience with large-scale enterprise systems such as EMR and RCM
• Proven success in operational efficiency and scalability initiatives
• Experience implementing AI or automation in operations

Pay

$189,522 – $236,902 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Benefits

• Remote work opportunities
• Competitive bonus plan and performance-based incentives
• Access to modern digital tools and technologies
• Opportunity to lead a team focused on provider analytics and AI-enabled automation
• Support for ongoing professional development and education

Our Client

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.