Senior Director, Product Management - IDP

About the role

As enterprises move from document capture to AI-native, agentic automation, we are looking for a Sr. Director of Product Management to own the roadmap and delivery of our Intelligent Document Processing pillar and the TotalAgility platform. This is a senior, high-ownership role for a product leader who can both set direction and drive it to release.

Key Responsibilities

• Drive execution end to end: translate the roadmap into prioritized, well-scoped releases and partner closely with Engineering to ship on schedule, at quality, and with measurable customer impact.
• Own the numbers: set and own product growth targets in partnership with Finance; be accountable for bookings, revenue growth, net revenue retention (NRR), and gross revenue retention (GRR) in the IDP pillar.
• Lead the AI agenda: own the AI and document-intelligence strategy for the platform — capture, classification, extraction, and agentic document workflows — including build-versus-partner decisions and how AI capabilities are packaged, metered, and priced.
• Be the visible face of the product: stay personally and consistently close to customers and the market; participate directly in customer meetings, executive briefings, and prospect conversations.
• Own the platform story across the broader portfolio: drive product strategy and thought leadership across the wider DWA portfolio, defining and managing the connected motion between TotalAgility and adjacent pillars so the portfolio operates as a coherent platform.
• Maintain deep command of the competitive and analyst landscape for IDP and intelligent automation; anticipate market and regulatory shifts — including e-invoicing and compliance mandates — and position the portfolio ahead of them.
• Ground decisions in evidence: lead customer and market discovery; synthesize research, product usage data, and field input into clear, defensible prioritization and investment decisions.
• Drive adoption: own go-to-market strategy for the pillar in partnership with Marketing, Sales, and Channel — positioning, packaging, pricing, and launch — and measure adoption, calibrating quickly where results diverge from plan.
• Communicate with altitude: communicate strategy, roadmap, and trade-offs credibly across every audience, from engineering teams to the executive team, board, customers, and prospects.
• Shape inorganic bets: partner with Corporate Development on build, partner, and acquire decisions that accelerate the IDP and TotalAgility roadmap.
• Instrument the business: establish the metrics and operating cadence that measure progress against strategic and financial goals, and hold the organization accountable to them.

Required Experience & Qualifications

• 10+ years in enterprise software product management, including senior leadership of a product line or platform at scale, and a track record as a respected leader among mid- to large-enterprise software companies.
• Deep, hands-on expertise in Intelligent Document Processing (IDP) — capture, OCR, classification, and extraction — and in Intelligent Automation / BPM platforms such as TotalAgility.
• Demonstrated command of applied AI in document and workflow automation: machine learning, GenAI/LLM-based extraction, and emerging agentic automation patterns.
• A builder’s track record: proven ability not just to set strategy but to ship — owning a roadmap end to end and delivering releases that moved the business.
• A demonstrated pattern of staying close to customers and the market personally — this role requires someone who is visible, engaged, and comfortable driving both strategy and execution, not someone who prefers to work in isolation and hand off a finished plan.
• Strong commercial fluency: proven ability to own product-level financial targets (bookings, NRR, GRR) and to make disciplined investment trade-offs across a portfolio.
• A healthy balance of technical depth, financial rigor, and go-to-market instinct.
• Ability to lead, motivate, and hold teams accountable, including influence without authority across a matrixed, cross-functional organization.
• Executive presence and outstanding communication — able to articulate complex strategy simply and credibly to boards, executives, customers, and prospects.
• Sharp problem-solving, sound independent judgment, and decisive decision-making under ambiguity.
• Experience in compliance-driven or regulated document domains (e.g., e-invoicing mandates, regulated financial or public-sector workflows) is a strong plus.

Key Performance Indicators

• Bookings and revenue growth
• Net revenue retention
• Gross revenue retention
• On-time roadmap delivery
• Product adoption and usage
• Competitive win rate for the IDP pillar