Senior Director, Product Management - Accounting

About the role

ServiceTitan is the leading software platform for the trades, providing cloud-based solutions for managing and growing home and commercial service businesses. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. We measure our success based on our customer’s success. We strive for real impact to improve the lives of our customers. ServiceTitan is seeking a Senior Director of Product Management to own our Accounting domain - one of the highest-stakes product areas in the company.

Responsibilities

• Define and own the vision for ServiceTitan's accounting platform, building a cohesive, scalable product that works for contractors at every stage of financial maturity

• Build AI-powered accounting features that create real value for the CFO organization — from helping a small operator get off spreadsheets and close their books for the first time, to giving a multi-entity CFO the financial visibility and controls they'd expect from enterprise-grade software

• Provide thought leadership, strategic clarity, and crisp communication to your team and the broader organization on accounting product strategy and roadmap

• Work across engineering, design, finance, and GTM to identify opportunities to simplify the product and deliver results — with a focus on end-to-end ownership, not just your team's surface

• Partner directly with customers to validate direction, build trust, and translate real pain into product insights, strategy and value delivery

• Lead, grow, and advocate for a team of product managers; set a high bar for rigor, customer empathy, and business impact

• Define and obsess over key metrics: product quality, adoption, customer sentiment, and the business outcomes that accounting touches across the platform

Requirements

10+ years of product management experience, with leadership experience in b2b SaaS environments
Deep accounting domain expertise — you understand GL structures, AP/AR workflows, and how ERP systems (Spectrum, Sage, QuickBooks, NetSuite, or similar) model accounting constructs; construction or field services accounting experience is a strong plus
Proven ability to own complex, cross-functional product areas where architectural decisions have upstream and downstream effects across multiple teams and integrations
Strong instinct for where AI genuinely improves accounting workflows and the product judgment to know where it doesn't
Track record of being an influential leader: able to advocate effectively for your team, bring stakeholders along, and build alignment
Excellent communication to both technical and non-technical audiences, with experience engaging customers constructively and earning their trust
A bachelor's degree or equivalent practical experience; an MBA or graduate degree is a plus but not required.

Qualifications

Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving.

Skills

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Benefits

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work
• Recognition and support for autonomous work
• Comprehensive onboarding program
• Leadership training for Titans at all levels
• Other programs and events

Pay

For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $290,800 USD - $436,200 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA
Zone 2: $271,800 USD - $407,600 USD Applicable for: All other US locations.

Schedule

Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.