Senior Director, People Operations
About the role
Crusoe is building the infrastructure for the abundance of energy and intelligence, and we're growing at a pace that outstrips the systems most companies rely on to keep people supported. This role builds the operating layer that makes that growth possible. As Senior Director, Global People & Talent Operations, you own the end-to-end employee lifecycle — every hire, transfer, promotion, and exit — across a global, multi-entity workforce, and you own the systems, processes, and data that make those transactions accurate, compliant, and fast. You'll set the vision for our people and talent technology architecture, partner closely with People Technology through our Workday go-live and beyond, and build the service delivery model rather than inherit one. You'll also lead the People Operations team, growing its bench strength and capabilities as the company scales. This is a builder's role. The processes you design will replace the ones we've outgrown, and the standard you set for data integrity will determine what every report, program, and decision downstream can be built on. You'll bring an operator's instinct for when process creates leverage and when it creates drag, a bias toward automation and AI over manual repetition, and the judgment to make calls and move.
Responsibilities
- People & Talent Tech Stack: drive the initial vision and architecture for the holistic people and talent systems and technology landscape in collaboration with all people teams and key stakeholder groups including but not limited to: IT, compliance, finance, accounting, safety and legal. Design and lead process to continuously update the architecture and product roadmap to ensure integration of systems to address key data hygiene, reporting, compliance and user experience needs
- Service delivery: own the end-to-end day to day employee administration lifecycle, from execution of individual transactions (hires, transfers, promotions, terminations) to the operational governance that keeps them accurate and compliant across a global, multi-entity workforce
- Team leadership: lead and grow the People Operations team, building the bench strength and capabilities needed to support the company at scale
- Operational integrity: own data accuracy, audit readiness, and controls across the employee lifecycle, resolving discrepancies at the source so every downstream transaction, report, and system built on that data can be trusted
- Process engineering: own end-to-end process design, SO