Senior Director, People & Culture Business Partner

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

About the role

Reporting to the Managing Director, People & Culture, the Senior Director, People & Culture Business Partner serves as a trusted advisor and strategic partner to business leaders, with accountability for driving people strategy and outcomes across the portfolio. This role combines strategic leadership with hands-on partnership, translating strategy into action, solving complex business challenges, and advancing key initiatives that drive performance. The Senior Director owns the full team member lifecycle, with a focus on enhancing the team member experience while strengthening operational performance, leadership capability, and organizational effectiveness across the East Coast and Canada.

Responsibilities

• Serve as a trusted advisor to regional leadership (including Community Managers, Regional Property Managers, Directors, and Managing Directors), providing guidance on workforce strategy, employee relations, organizational design, and culture.
• Demonstrate strong business acumen, including fluency in P&L drivers and operational performance.
• Leverage data and insights to identify trends, risks, and opportunities, translating them into actionable strategies that improve business outcomes.
• Maintain a strong pulse on the business, anticipating needs and proactively shaping solutions that drive performance.
• Lead the adoption of change initiatives, ensuring alignment, clarity, and sustained execution.
• Foster strong collaboration with People & Culture Centers of Excellence (COEs) to ensure alignment and consistency across the organization.
• Identify opportunities to leverage emerging tools, including AI, to improve efficiency, decision-making, and team member experience.
• Lead and be the subject matter expert in cross-functional projects towards continuous improvement.
• Lead workforce planning to ensure the organization has the right talent, in the right roles, at the right time at the right cost.
• Strengthen succession planning and leadership development by championing talent reviews, with a focus on Community Managers, Regional Property Managers, and emerging leaders.
• Identify capability gaps and partner with Learning & Development to deliver targeted solutions that build leadership and operational effectiveness.
• Support or lead Talent Acquisition efforts within the territory, ensuring high-quality hiring, consistent interview practices, and strong onboarding experiences.
• Champion Greystar’s values by fostering an inclusive, high-performing, and people-centered culture.
• Utilize engagement data and team member feedback to drive targeted actions that improve retention and experience.
• Partner with leaders to create environments where team members feel supported, accountable, and connected to the business.
• Support M&A integration efforts, ensuring alignment of culture, expectations, and team member experience.
• Lead and support organizational change initiatives, ensuring effective communication, alignment, and adoption.
• Coach and challenge leaders to strengthen performance, decision-making, and leadership effectiveness.
• Drive consistent, high-quality performance management practices that reinforce accountability and results.
• Partner with P&C COEs on total rewards and operational strategies that support employee relations and compliance.
• Partner with Employee Relations and Legal to manage complex issues and mitigate risk.
• Ensure consistent application of policies and compliance with applicable labor laws.
• Promote early identification and resolution of issues to reduce risk and strengthen manager capability.
• Use trend data to become more predictive in outcomes and roll lessons learned into future training opportunities.
• Represent the business in P&C initiatives, ensuring alignment with operational needs and successful adoption.
• Identify opportunities to simplify processes and improve ways of working across the team member lifecycle.
• Contribute to M&A activities, including due diligence and integration of new teams and properties.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive HR leadership experience, preferably in property management, real estate, hospitality, or multi-site environments.
• Past experience supporting Canada.
• Strong business acumen with a clear understanding of operational drivers in a multi-location workforce.
• Proven ability to influence leaders and drive people strategies that improve business performance.
• Experience leading organizational change, talent development, and workforce optimization at scale.
• Deep expertise in employee relations, performance management, and leadership coaching.
• Experience in end-to-end M&A.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication and influencing skills.
• Ability to operate effectively in a fast-paced, complex environment.
• Knowledge of employment laws and compliance requirements across multiple states.
• PHR, SPHR, or SHRM-SCP certification preferred.

Schedule

• Regular travel within the designated territory to support property teams and leadership (roughly 30-40%).
• Hybrid work environment based on business needs.

Pay

The salary range for this position is $150,000 - $200,000 USD annually. Additional compensation may include participation in a quarterly or annual bonus program based on individual and company performance.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service. Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.

Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.