Senior Director - Organizational Effectiveness

About the role

The Senior Director of Organizational Effectiveness leads Marathon Petroleum's organizational design, ways of working, and change management. This role partners with senior business and HR leaders to align organizational structures, decision rights, roles, capabilities, and workflows with strategic priorities - improving organizational agility, operational efficiency, and sustained business performance.

Responsibilities

• Lead the design and refinement of organizational structures, role configurations, and reporting relationships to reduce work friction and enhance execution speed

• Conduct organizational effectiveness assessments to identify misalignments in skills, team structures, accountability, and decision-making authority

• Build enterprise capabilities (strategic thinking, cross-functional mindset, authentic communication) required for transformation success

• Advise leaders on appropriate spans of control, organizational layers, centralization vs decentralization, and allocation of work across teams and functions

• Establish clear role design principles, including purpose, scope, responsibilities, decision authority, and interfaces with other roles - to improve clarity, reduce overlap, and align with business goals

• Partner with business unit leaders to map workflows, expose bottlenecks, and design process improvements that clarify roles, streamline handoffs, and enhance collaboration

• Develop metrics and monitoring systems to measure work friction and track improvements in employee intent to stay and team responsiveness

• Recommend interventions that improve organizational responsiveness, employee capacity, and speed of execution to improve organizational effectiveness

• Collaborate with HR Business Partners, Talent Management team, and Workforce Planning team to assess critical skill gaps tied to business priorities and develop strategies to close them (build, hire, borrow, automate)

• Evaluate centralization vs. decentralization of decision rights, spans of control, and collaboration networks

• Identify and reduce silos through cross-functional alignment and resource optimization

• Engage stakeholders in change initiatives that shift organizational culture toward agility, disciplined prioritization, effective collaboration, and appropriate employee autonomy

• Establish measurable outcomes for organizational effectiveness initiatives and monitor progress against intended business results - such as reductions in work friction, speed of strategy execution, and workforce efficiency gains

• Use data-driven approaches to inform ongoing design adjustments and demonstrate ROI of organizational effectiveness initiatives

Requirements

• Bachelor's degree in Business Administration, Organizational Psychology, Human Resources, or related field

• Advanced certification in organizational development (e.g., Certified Organization Development Professional — CODP) or equivalent experience

• 10+ years of experience in organizational development, organizational design, HR business partnership roles

• Industry experience preferred

Skills

• Strategic Business Acumen

• Experience in energy, utilities, or capital-intensive industries

• Ability to gain deep understanding of Marathon Petroleum's business strategy, financial environment, and industry dynamics (energy markets, regulatory landscape, operational constraints)

• Translate business shifts—such as energy transition priorities, operational efficiency targets, or cost pressures—into workforce and organizational design strategies

• Demonstrated expertise in workflow mapping, process analysis, and organizational restructuring initiatives

• Proficiency in change management frameworks and ability to lead complex transformations with stakeholder buy-in

• Data Judgment & Analysis

• Strong capability to analyze, interpret, and communicate workforce and business data to inform decisions

• Proficiency in using data to surface hidden friction points, diagnose root causes, and measure effectiveness of interventions

• Ability to translate complex data into actionable, executive-ready insights

• Relationship Management & Influence

• Exceptional ability to build trust and navigate competing priorities across business units, functions, and leadership levels

• Prowess in influencing without direct authority; strong negotiation and stakeholder management skills

• Experience convening diverse teams to collaborate on complex, cross-functional challenges

• Strategic Consulting & Problem Solving

• Ability to conduct diagnostic assessments, synthesize findings, and co-create solutions with business leaders

• Expertise in consultative problem-solving, risk management, and project management

• Comfort with ambiguity and ability to pilot interventions, learn, and scale successes

• Agility & Innovation

• Growth mindset and comfort leading through volatility

• Ability to adapt approaches and iterate based on feedback and results

• Capacity to foster innovation and experimentation within structured governance

Benefits

• Access to health, vision, and dental insurance

• Accommodations for disabilities

• 401(k) matching program

• Paid time off

• Paid parental leave

• Education reimbursement

Pay

Competitive salary and benefits package

Schedule

Full-time