Jobs · Management

Senior Director Operational Excellence

Ascension Living · Chicago, IL · 2 days ago
Management$146k–$248k/yrFull-time

What You'll Lead

Lead and oversee Operational Excellence (OE) initiatives, driving continuous improvement efforts and fostering a culture of operational excellence across the organization.

Key Responsibilities

  • Serve as an OE champion, mentor, and subject matter expert by establishing best practices, coaching teams, and integrating continuous improvement methodologies into daily operations.
  • Develop and implement sustainable systems, metrics, and reporting processes to measure compliance, track outcomes, and demonstrate the value and impact of OE programs.
  • Build organizational capability through benchmarking, identifying improvement opportunities, and leading the hiring, development, performance management, and evaluation of OE staff.

Qualifications

  • Education: High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
  • Additional Preferences: Must be Licensed Nursing Home Administrator, CCRC experience is required.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more

About the Role

Location: Remote with Travel

Facility: Chicago and Indiana

Specialty: Skilled Nursing and Senior Living

Schedule: Full-time

Salary: $146,000.00 - $248,200.00 per year

Eligible for an annual bonus incentive

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection.

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits That Help You Thrive

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more

Equal Employment Opportunity

Equal employment opportunity employer

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

Fraud Prevention Notice

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

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