Senior Director, Online Services

Responsibilities

• Leadership: Set the technical vision and roadmap for online services
• Live Operations: Own release management, cadence, patch and hotfix orchestration, and safe rollout
• Liveware: Own launch readiness and live health: capacity, scale and availability testing, observability, and incident response
• Build Engineering: Direct build engineering: CI/CD, submission pipelines, and automation
• Product Partnership: Partner with Product Management and Analytics to turn product strategy into online services capabilities
• Frontend & Online Systems: Direct development of durable, flexible, and performant pipelines and runtimes for frontend systems — including authentication and presence, matchmaking, social features, and commerce
• Player Safety: Own player safety and anti-toxicity systems
• Maximize Development Freedom: Maximize development freedom for design partners and model best practices

Requirements

• 10+ years of engineering experience, including 5+ years of leadership on AAA cross-platform Live Services games
• 2+ years of leadership in frontend systems for AAA cross-platform Live Services games
• Experience operating a shipped live service — release management, incident response, scale and availability
• Unreal Engine fluency — including core object model, referencing patterns, threading patterns, and core frameworks, specifically including Online Subsystem
• Experience delivering experimentation and telemetry pipelines with Product partners

Qualifications

• Experience with distributed backend architecture and of software patterns for maintainable, debuggable systems
• Experience with player safety or anti-toxicity systems
• Experience with publisher shared-technology and first-party partners

Skills

• Experience with Unreal Engine 5
• Experience launching free-to-play titles, including commerce and monetization

Benefits

The pay range for this position in California at the start of employment is expected to be between $227,700 and $337,020 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations.

The total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program.

Regular, full-time employees are also eligible for a range of benefits at the Company, including:

• Medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• Paid sick days per calendar year (up to 10 days)
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Commuter benefits
• Reimbursements for fitness-related expenses

Ontario only: The use of Artificial Intelligence is not being used to screen candidates. The position is for an existing vacancy.