Senior Director of Software Quality Assurance

Our partner is looking for a Senior Director of Software Quality Assurance based in the United States. This is a high-impact leadership opportunity to shape quality engineering practices, scale global QA operations, and champion a culture where quality is embedded throughout the software development lifecycle.

About the role

As the Senior Director of Software Quality Assurance, you will lead the vision, strategy, and execution of quality across a complex, multi-product SaaS ecosystem. Working closely with Engineering, Product, and Platform leaders, you will drive modern testing strategies, automation, performance engineering, and AI-enabled quality initiatives. The role combines technical leadership, organizational development, and strategic decision-making to ensure reliable, secure, and scalable software delivery.

Responsibilities

• Define and execute the long-term quality assurance strategy, aligning testing initiatives with engineering priorities, product roadmaps, and business objectives.
• Build, mentor, and scale a globally distributed QA organization spanning manual, automation, and performance testing while fostering a culture of continuous improvement and technical excellence.
• Establish enterprise-wide testing standards, automation frameworks, performance engineering practices, and quality gates integrated into modern CI/CD pipelines.
• Partner with Engineering, Product, and Platform teams to promote a shift-left quality approach, ensuring testing and risk assessment are embedded from the earliest design stages.
• Drive the adoption of AI-assisted testing capabilities, including automated test generation, intelligent analysis, and quality validation for AI-assisted software development.
• Define quality metrics, reporting frameworks, and executive dashboards to monitor release readiness, defect trends, automation effectiveness, and overall software quality.
• Standardize testing tools, environments, and processes while overseeing QA budgets, vendor relationships, and strategic technology investments.
• Communicate quality strategy, technical risks, and organizational priorities to executive stakeholders while influencing engineering decisions across multiple teams.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related discipline, or equivalent professional experience.
• 10-15 years of experience in software quality engineering, including extensive leadership experience managing QA managers and large, distributed teams.
• Proven success leading quality assurance across enterprise-scale, multi-tenant SaaS platforms with expertise in manual, automated, and performance testing.
• Strong knowledge of modern automation frameworks and testing tools such as Playwright, Selenium, Cypress, Appium, REST Assured, Postman, and performance testing solutions including JMeter, k6, Gatling, or Locust.
• Experience integrating quality gates into CI/CD pipelines using platforms such as GitHub Actions, Jenkins, GitLab CI, or Azure DevOps.
• Solid understanding of cloud-native architectures, APIs, microservices, containerization, SQL, and scripting languages such as Python or JavaScript/TypeScript.
• Experience applying AI-powered development and testing tools to improve automation, test design, and quality analysis.
• Strong analytical, communication, and executive presentation skills, with the ability to influence cross-functional stakeholders and lead organizational change.
• Experience with observability, accessibility, security testing, regulated environments, or large-scale enterprise software is considered an advantage.

Benefits

• Competitive salary.
• Comprehensive medical, dental, vision, disability, and employer-paid life insurance coverage.
• 401(k) retirement plan.
• Fully paid parental leave program.
• Generous paid time off and paid company holidays.
• Flexible work schedules and remote work opportunities.
• Dedicated Quiet Fridays with no non-essential internal meetings.
• Casual and collaborative work environment.
• Mental health resources and wellbeing support.
• Opportunities for professional growth within a global, flexible workplace.