Senior Director of Software Engineering

About the role

Lead multiple technical areas within Data Technology at JPMorganChase, shaping the future of financial services by driving the adoption and implementation of technical methods across teams. Your expertise will help the firm remain at the forefront of industry trends, best practices, and technological advances.

Responsibilities

• Set and evolve the multi-year strategy and target architecture for batch and streaming compute platforms.
• Establish platform operating model, service catalogue, SLAs/SLOs, risk controls, and lifecycle standards (build, run, deprecate).
• Drive platform adoption, standardization, and cost/performance optimization across workloads and environments.
• Lead multiple engineering teams and/or platform pods delivering core compute services, libraries, and developer experience.
• Own roadmap planning, prioritization, delivery governance, and measurable outcomes (availability, latency, throughput, cost, and developer productivity).
• Define reference patterns for data processing, orchestration, observability, lineage, and reliability engineering.
• Build and scale capabilities for distributed batch processing (PySpark/DBX) and real-time streaming (Flink and adjacent services).
• Enable serverless execution patterns where appropriate to reduce operational burden and improve elasticity.
• Ensure secure-by-design implementations including access controls, data protection, and auditability.
• Integrate compute platforms with firmwide AI frameworks to support AI-assisted data engineering and operational workflows.
• Develop domain agents that support the data processing lifecycle (intake, transformation, validation, monitoring, incident triage, remediation, documentation).
• Partner with governance and control stakeholders to ensure compliant usage and appropriate guardrails.
• Serve as a senior partner to product, data, and technology leaders across Lines of Business to clarify requirements and shape demand.
• Translate business needs into an executable portfolio; resolve trade-offs and dependencies across teams.
• Communicate effectively to executive stakeholders with crisp narratives, metrics, and decision-ready options.

Requirements

• Formal training or certification on software engineering concepts and 10+ years of applied experience.
• 5+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise.
• Senior engineering leadership experience owning large-scale platforms (not just applications) with measurable reliability and adoption outcomes.
• Deep expertise in distributed data processing and runtime systems, including:
  • Batch: PySpark and modern Spark ecosystem patterns
  • Streaming: Flink (or equivalent) and streaming design (state, exactly-once/at-least-once, backpressure)
  • Platform/Tooling: DBX or comparable platform tooling, CI/CD, release management, environment management
  • Serverless/Managed compute patterns and trade-offs
• Strong architecture capability across compute, storage, networking, security, and observability.
• Proven ability to lead cross-functional delivery across multiple organizations with complex stakeholders.
• Experience operating in regulated, high-control environments with strong risk and operational discipline.

Preferred Qualifications

• Experience building developer platforms and paved roads (templates, libraries, golden paths, self-service portals).
• Hands-on familiarity with data governance, lineage/metadata management, and data quality frameworks.
• Experience integrating AI/agentic capabilities into engineering workflows (e.g., automation for triage, QA, runbooks, and documentation).
• Background in capacity planning, cost governance, and performance engineering at enterprise scale.

Benefits

• Competitive total rewards package including base salary, commission-based pay, and/or discretionary incentive compensation.
• Comprehensive health care coverage, on-site health and wellness centers.
• Retirement savings plan, backup childcare, tuition reimbursement.
• Mental health support, financial coaching, and more.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

Our Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions—all while ranking first in customer satisfaction.