Senior Director of Managed Services, Infrastructure - Advizex

About the Company

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360's growing portfolio, Advizex continues to operate with the same trusted expertise and customer-first philosophy—now strengthened by broader resources and reach. For over 50 years, Advizex has helped organizations stay ahead of technology with deep, real-world experience across healthcare, education, government, manufacturing, and retail. The company delivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.

About the Role

We are seeking a Senior Director of Enterprise Infrastructure to lead strategy, architecture, and delivery across enterprise storage, virtualization, hyperconverged infrastructure (HCI), disaster recovery (DR), and hybrid compute platforms. This role will drive innovation and operational excellence across both on-premises and consumption-based infrastructure solutions, including HPE GreenLake and Dell APEX. The ideal candidate will serve as a strategic executive advisor to customers and internal stakeholders, defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments.

Responsibilities

• Strategic Leadership & Vision
  • Define and lead the enterprise infrastructure strategy and managed services delivery across storage, virtualization, HCI, compute, and disaster recovery.
  • Establish multi-year roadmaps aligned to hybrid cloud adoption, consumption-based infrastructure (GreenLake, APEX), and digital transformation initiatives.
  • Act as a trusted advisor to executive stakeholders (CIO, CTO) on infrastructure modernization and risk mitigation.
• Architecture & Engineering Oversight
  • Oversee architecture and standardization of platforms including enterprise storage (SAN, NAS, software-defined storage), virtualization (VMware, Nutanix, Hyper-V), and hyperconverged infrastructure (VxRail, Nutanix, PowerFlex).
  • Govern platform lifecycle management, including upgrades, patching, and technology refresh strategies.
• Hybrid & Consumption-Based Infrastructure
  • Lead adoption and optimization of HPE GreenLake and Dell APEX platforms for on-demand infrastructure consumption.
  • Drive hybrid compute models integrating on-prem infrastructure with Azure, AWS, and GCP.
  • Develop financial models focused on cost optimization, utilization, and OpEx-based infrastructure consumption.
• Disaster Recovery, Replication & Resiliency
  • Own DR strategy, including replication architectures, failover design, and testing frameworks.
  • Ensure business continuity through standardized RTO/RPO targets and regular validation exercises.
  • Integrate DR planning into enterprise-wide risk and compliance strategies.
• Service Delivery & Operational Excellence
  • Partner with Managed Services leadership to enhance delivery quality, scalability, and automation.
  • Establish KPIs, SLAs, and operational metrics across infrastructure services.
  • Drive continuous improvement in incident response, problem management, and capacity planning.
• Client Engagement & Growth
  • Lead strategic client engagements, including assessments, roadmap development, and executive briefings.
  • Support pre-sales efforts with solutioning, proposals, and executive-level presentations.
  • Identify opportunities to expand managed services footprint and drive revenue growth.
• Leadership & Team Development
  • Build, mentor, and lead high-performing teams of architects and engineers.
  • Establish centers of excellence for key technologies (storage, virtualization, HCI, DR).
  • Promote a culture of innovation, accountability, and continuous learning.

Requirements

• Deep expertise in enterprise infrastructure technologies including VMware, Nutanix, VxRail, Dell PowerFlex, and enterprise storage platforms.
• Proven experience leading large-scale infrastructure environments across hybrid and multi-cloud ecosystems.
• Strong background in disaster recovery, replication technologies, and business continuity planning.
• Hands-on experience with consumption-based infrastructure models (HPE GreenLake, Dell APEX or similar).
• Demonstrated ability to align infrastructure strategy with business and financial objectives.
• Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.
• Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.
• Excellent executive communication skills with the ability to simplify complex technical concepts.

Preferred Qualifications

• 15-20+ years of experience in enterprise infrastructure, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.
• Prior experience in a Managed Services Provider (MSP) or consulting organization.
• Prior experience leading and developing managers.
• Proven track record of growing a business with documented cases of close collaboration with sales executives.
• Expertise in hybrid cloud architectures integrating on-prem and public cloud platforms (Azure, AWS, GCP).
• Experience building or scaling managed services portfolios and delivery frameworks.
• Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).
• Strong financial acumen related to infrastructure cost models and consumption-based services.
• Prior experience building or turning around high-performance managed services teams.
• Prior experience implementing and scaling ITIL and LEAN process frameworks.

Benefits

• Company-subsidized medical benefits.
• Dental and vision coverage.
• Unlimited PTO.
• Flexible work arrangements.
• Retirement savings plans.
• Paid long-term disability.
• Basic life insurance.

Pay

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $175,000–$275,000, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.