Senior Director of Commissioning, Aftermarket and Service

About the role

Nortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution. We keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving. Our culture is hands‑on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel at home. With the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‑growth programs.

Key Responsibilities

• Commissioning Leadership
  • Lead all commissioning operations across hyperscale and colocation customer sites
  • Own IST (Integrated Systems Testing) and TAB (Testing, Adjusting & Balancing) readiness for Nortek equipment
  • Ensure a smooth factory-to-field startup handoff and rapid issue resolution
• Commissioning P&L Ownership
  • Own the commissioning P&L, including revenue, cost, and margin performance
  • Understand and actively manage the levers that influence and increase commissioning profitability
  • Drive revenue growth across the commissioning business and identify new opportunities to expand scope
  • Partner with finance and sales on pricing, quoting, and margin improvement
• Site Execution & Delivery
  • Ensure consistent, high-quality commissioning execution across all customer sites
  • Establish clear accountability, ownership, and escalation structures for site delivery
  • Drive on-time completion against customer schedules and milestones
• Organizational Scaling
  • Build and lead a scalable commissioning organization
  • Develop Service Managers and field leadership
  • Support hiring and talent development aligned with growth
• Operational Planning
  • Align commissioning capacity with customer demand and site ramp schedules
  • Develop workforce and site-staffing planning models
• Customer Relationship Leadership
  • Build executive relationships with hyperscale and colocation customers, including AWS, Microsoft, and Meta, on commissioning delivery
  • Serve as the escalation point for major commissioning and startup issues
• Process Optimization
  • Standardize commissioning workflows and startup procedures
  • Improve commissioning documentation, checklists, and system adoption

Qualifications

• Required
  • 10–15+ years in HVAC, data center cooling, and/or commissioning/startup operations
  • Experience leading field commissioning or startup organizations
  • P&L ownership or strong commercial/financial management experience
  • Strong customer-facing experience in complex site environments
• Preferred
  • Experience scaling commissioning organizations
  • Familiarity with IST/TAB processes and hyperscale and colocation data center delivery
  • Cross-functional leadership experience across engineering and field teams

Leadership Profile

• Balance strategy, commercial ownership, and hands-on execution
• Strong field credibility
• Ability to drive accountability across site teams
• Build executive customer relationships
• Preserve culture while scaling

Success Metrics

• Ensure commissioning quality and customer service
• Grow commissioning revenue and continuously improve margin performance
• Achieve consistent IST/TAB readiness and on-time site delivery
• Stabilize commissioning team retention
• Establish a scalable commissioning organization structure
• Strengthen customer relationships on delivery

Why Join Nortek DCC

• Play an important role on a growing team
• Contribute to a company helping power the next generation of AI‑ready data centers
• Work in an environment with meaningful growth opportunities