Senior Director, Key Customer Marketing - Job ID: 1907
Position Summary
This position will lead the U.S. KOL engagement strategy across the endocrine portfolio, including HCP peer-to-peer programs and congress and speaker bureau strategy. Success in this role is measured by delivering an annual KOL engagement plan and governance model, executing high-quality peer-to-peer education that supports disease and product understanding, and ensuring programs are delivered on time, on budget, and in full compliance with company and regulatory requirements.
Key Responsibilities
Own the annual U.S. KOL engagement plan and congress strategy for the endocrine portfolio, including peer-to-peer education content and execution and speaker bureau strategy
Plan and execute KOL programs (e.g. advisory boards, speaker programs, etc.) and congress meetings in coordination with brand leads, including timely insight capture/readouts
Lead and develop the Thought Leader Liaison team to execute KOL and institution account plans, including goal setting, tracking, and performance feedback
Establish working cadence with cross-functional partners to drive execution, manage dependencies, and integrate insights into brand strategy and optimization
Own budget/forecasting, on-time delivery, and execution in full compliance with company policies and applicable regulatory requirements
Requirements
Bachelor's degree required; 15+ years of pharmaceutical and/or biotechnology commercial experience
Demonstrated organizational leadership and people management skills required, including effective cross-functional collaboration and leadership, coaching, and performance management
Rare disease or specialty category experience strongly preferred
Accountability to business and financial outcomes, including translating insights into plans and owning budget
Strong communication skills (written and verbal), including presenting to senior leadership, KOLs, and field-based teams
Knowledge of the current legal, regulatory, and compliance environment, with the ability to apply it in program planning and execution
Benefits
401(k) plan with company match
Medical, dental, and vision plans
Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Unique offerings of Pet Insurance and Legal Insurance
Employee Assistance Program
Various incentive compensation plans
Accident, Critical Illness, and Hospital Indemnity Insurance
Mental Health resources
Paid leave benefits for new parents