Senior Director, IT Infrastructure & Network

Job Overview

7-Eleven is seeking a Senior Director, IT Infrastructure & Network to lead a large-scale, enterprise-wide infrastructure transformation during a critical period of modernization and growth.

Key Responsibilities

• Lead a multi-year IT infrastructure transformation program, including:

  • Data center modernization and migration, balancing sunsetting legacy environments with modernization whilst ensuring minimal service disruption.
  • Envision, design, build and transition to a future-state “north star” that will serve as the foundation for an aggressive technology, digital, and AI strategy aligned to 7-Eleven’s long-term business strategy through 2030.
  • Drive modernization decisions through ROI-based investment discipline.

• Ensure steady-state reliability and resilience across infrastructure services.

  • Oversee teams responsible for incident response, change management, network stability, and service continuity.
  • Lead and monitor SLAs, outage communications, and high-volume ticket environments to maintain enterprise confidence.

• Manage a large, enterprise-scale infrastructure budget spanning critical platforms and services.

  • Orchestrate and maximize value from complex, multi-year strategic vendor partnerships essential to enterprise performance.
  • Optimize spend through strategic sourcing and architecture decisions—not cost cutting, but value realization.

• Lead, scale, and mature a complex, multi-disciplinary infrastructure organization through a period of significant transformation and change.

  • Build a strong leadership bench by coaching, developing, and empowering senior leaders, fostering accountability, collaboration, and high performance.
  • Define and communicate an infrastructure vision tied to business outcomes, driving alignment and consistent execution across the enterprise.

• Serve as a trusted partner to Store Operations, Digital, Finance, Procurement, Legal, and HR organizations.

  • Challenge the status quo where appropriate, while decisively executing against agreed roadmaps.

Preferred Qualifications

• Education: Bachelor’s degree required.

• Experience: 10+ years of progressive leadership in IT infrastructure, transformation, and vendor management.

  • Proven experience leading large-scale infrastructure modernization programs.

• Technical Expertise: Data center architecture and migration, Network and telecom in large, distributed retail or comparative environments, Cloud platforms (Azure and AWS strongly preferred).

• Leadership Profile: Strong technologist who can coach, develop, and inspire leaders. Able to articulate the “why”—business vision and benefits—not just the technology.

• Financial Acumen: Experience managing large capital and operating budgets across multiple cost centers.

• Industry Experience: Retail, multi-site, or high-volume transaction environments preferred.

Travel

15–25% travel to regional and global offices.