Senior Director, HRIS

Overview

IGT is seeking a Senior Director, HRIS to lead the delivery, optimization, governance, and support of global HR technology solutions across the People & Culture (P&C) organization.

Responsibilities

• HRIS Leadership & Governance

• Lead the global HRIS function, including system administration, support, enhancements, governance, and continuous improvement.
• Partner with People Operations and Information Technology to execute the HR technology roadmap and support business transformation initiatives.
• Establish and maintain governance standards for HR systems, including configuration, workflows, integrations, security, and data management.
• Manage the prioritization and delivery of HR technology enhancements and projects aligned with business priorities.
• Support post-merger HR systems integration and harmonization efforts.
• Build and manage relationships with HR technology vendors, implementation partners, and service providers.

• SuccessFactors Leadership & Optimization

• Serve as the functional subject matter expert for SAP SuccessFactors, including module capabilities, configuration options, reporting tools, and best practices.
• Provide guidance on solution design, configuration approaches, and system enhancements across SuccessFactors modules.
• Drive continuous optimization of HR technology solutions through process improvement, workflow automation, and self-service capabilities.
• Partner closely with IT to ensure system integrations, enhancements, and architecture decisions are scalable, secure, and sustainable.
• Evaluate and challenge vendor and consultant recommendations to ensure alignment with business needs and best practices.

• Data Quality, Governance & Audit Readiness

• Establish and maintain standards, controls, and governance processes to ensure HR data quality, consistency, and integrity across HR systems.
• Ensure enterprise-wide compliance, audit readiness, security controls, and adherence to data governance standards.
• Partner with IT to oversee role-based security, data access controls, and employee data management practices, ensuring compliance with company policies, regulatory requirements, and security standards.
• Develop and monitor data quality metrics and remediation processes to proactively identify and resolve issues.
• Partner with IT, Payroll, and reporting teams to support reliable data structures and system integrity.
• Support internal and external audits related to HR systems, controls, and employee data.

• Program & Project Delivery

• Lead HRIS projects, upgrades, releases, implementations, and system enhancements.
• Establish strong project management, testing, release management, and change control practices.
• Manage project risks, dependencies, and stakeholder communications to ensure successful delivery and adoption.
• Drive operational excellence through continuous improvement and effective governance practices.

• People Leadership

• Lead and develop a global HRIS organization, including managers, analysts, project resources, and external partners.
• Build team capability in HR technology, systems governance, and operational excellence.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Coach and develop team members to support organizational growth and succession planning.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field; Master's degree preferred.
• 10+ years of progressive experience leading HRIS, HR technology, or enterprise HR systems functions in global organizations.
• Deep expertise in SAP SuccessFactors, including Employee Central and multiple additional modules, with strong knowledge of configuration, security, reporting, integrations, and system architecture.
• Experience leading HR technology implementations, upgrades, optimization efforts, and transformation initiatives.
• Strong understanding of HR data governance, security controls, compliance requirements, and audit readiness.
• Demonstrated success partnering with Information Technology teams to deliver scalable and secure HR technology solutions.
• Experience leading and developing HRIS teams, managing vendors, and driving cross-functional initiatives.
• Strong communication, stakeholder management, and problem-solving skills with the ability to balance strategic priorities and operational execution.

Key Competencies

• HR Technology & SuccessFactors Expertise

• Enterprise HR technology leadership
• SAP SuccessFactors solution architecture and module expertise
• SuccessFactors configuration and design knowledge
• HR technology product knowledge and solution evaluation
• HR systems integration and ecosystem management
• SuccessFactors reporting and data management

• Leadership & Collaboration

• Team leadership and capability development
• Cross-functional partnership and collaboration
• HR and Information Technology partnership leadership
• Stakeholder management and influence
• Vendor and implementation partner management

• Operational Excellence

• Process optimization and digital enablement
• HR data governance, quality, and audit readiness
• Security, controls, and compliance management
• Project and program management
• Change management and adoption leadership
• Operational excellence and delivery focus