Senior Director, Home Care Services
Location: Chesapeake, VA | Work Shift: First (Days)
About the Role
The Senior Director of Home Care Services is a key leadership role responsible for driving strategic and operational excellence across home care programs. Reporting to the leader of Post-Acute and Palliative Care Services, this individual will oversee multiple departments and ensure alignment with organizational goals related to clinical outcomes, patient and staff satisfaction, regulatory compliance, and financial performance. The Senior Director will lead the development and execution of innovative programs, foster a culture of continuous improvement, and ensure adherence to industry best practices. This role collaborates closely with internal stakeholders—including post-acute and palliative care services, hospital, health plan, and physician leadership—to support departmental success as well as systemwide goals and key performance indicators (KPIs).
In addition to operational leadership, this position also serves as the Nurse Senior for Post-Acute and Palliative Care Services, providing clinical oversight and strategic direction for nursing practice across the continuum of care.
Responsibilities
- Lead and manage home care operations, ensuring high-quality, patient-centered care.
- Develop and implement strategies to improve clinical outcomes, operational efficiency, and patient satisfaction.
- Ensure compliance with all regulatory and accreditation standards.
- Foster a high-performing, engaged workforce through effective leadership, development, and support.
- Collaborate with cross-functional leaders to align home care services with broader system initiatives.
- Identify opportunities for innovation and growth within all home care services.
Requirements
- Bachelor’s degree required.
- 5 years of healthcare experience.
- 5 years of leadership experience.
- Significant leadership experience in Home Health, Hospice, or Post-Acute Services is required.
- Proven track record of operational excellence, team leadership, and strategic execution.
- Strong understanding of regulatory requirements and industry standards in home care.
Clinical background with RN licensure preferred.
Benefits
- Medical, Dental, and Vision plans
- Adoption, Fertility, and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met