Director, Home Care

About the role

BAYADA Home Health Care is seeking a Director for their Essex County Assistive Care (ECA) office in Livingston, NJ. This is a rebuilding office with real upside — you'll have the opportunity to build a team and referral base from the ground up, growing the office from its current census toward 80–100 clients.

What You'll Do

• Lead, coach, and mentor the office team while providing day-to-day operational leadership, structure, and accountability.
• Own office performance across service, quality, people, growth, and finance, using BAYADA metrics and performance tools to guide priorities and decisions.
• Drive new business development with local rehabs, assisted living and independent living communities, and hospitals — building BAYADA's presence and reputation in a competitive market.
• Build and lead a cohesive team, fostering strong collaboration between CSMs and nursing staff.
• Support hiring, onboarding, training, and ongoing development of office staff and caregivers.
• Partner with division leadership on annual business planning, goal setting, and execution aligned to office and practice priorities.
• Lead regular 1:1s and team meetings to review goals, recognize wins, address hot topics, and keep the office aligned on priorities.

Qualifications

• Leadership experience in home care, healthcare operations, service delivery, or another fast-paced, service-driven industry (e.g., retail, hospitality, food service).
• Strong experience supervising, developing, and supporting teams.
• A concierge-level approach to client and family service, with the confidence to build relationships across a wide range of clients — from private-pay families to Medicaid recipients.
• Prior proven ability to manage multiple priorities, solve problems quickly, and stay organized in a dynamic office setting.
• Comfortable using data, dashboards, and reports to manage performance and drive action.
• Strong communication and relationship-building skills with clients, families, caregivers, and internal partners.
• Bilingual a plus, though not required.
• A mission-driven mindset and a genuine commitment to helping people live safely at home with dignity.

Schedule & Work Environment

• Full-time, on-site office leadership role.
• Fast-paced office environment with a strong need for structure, responsiveness, and follow-through.
• Significant time in the community building referral relationships, along with occasional field visits and meetings.
• Close partnership with division leadership and access to director training and mentorship.

Why You'll Love BAYADA

• Join a mission-driven nonprofit organization founded more than 50 years ago and guided by THE BAYADA WAY of Compassion, Excellence, and Reliability.
• Lead an office in a relationship-centered practice that helps clients remain safe, independent, and cared for at home.
• Be part of a values-based organization with the stability of a national company and the heart of a family-led culture.
• Enjoy ongoing training, leadership development, and opportunities for career growth.
• Receive meaningful recognition, strong support, and the chance to make a real difference every day.

Benefits

• Medical, dental, and vision coverage.
• Paid holidays, vacation, and sick time.
• 401(k) with company match.
• Employer-paid life insurance.
• Employee Assistance Program.
• Direct deposit and weekly pay.