Senior Director, Head of Care Pathway Optimization

Establish and lead a new strategic capability for Ipsen, focused on accelerating patient identification, reducing diagnostic delays, and optimizing care pathways across the U.S. rare disease portfolio. As the inaugural leader of this function, define the vision, strategy, operating model, and success measures for how Ipsen partners with healthcare systems to improve the patient journey from identification through diagnosis and treatment initiation.

Responsibilities

• Establish and lead the enterprise strategy for diagnosis acceleration and care pathway optimization across the U.S. portfolio.
• Define the vision, operating model, priorities, and success measures for Ipsen's Care Pathway Optimization function.
• Create and lead Ipsen's Care Pathway Optimization function, establishing the team structure, attracting and developing top talent, and building a scalable organization positioned to meet evolving business needs and support long-term portfolio growth.
• Identify barriers throughout the patient journey, including diagnosis, referral, and treatment initiation, to develop solutions to address them.
• Partner with the data team to leverage analytics, real-world evidence, health system data, and customer insights to inform strategic decisions and care pathway initiatives.
• Develop and lead the team responsible for engaging with key external stakeholders at institutions to identify and execute partnership opportunities to improve patient care pathways by developing solutions that support improved diagnosis.
• Lead the development and execution of innovative programs that accelerate diagnosis and optimize care pathways for patients with rare diseases.
• Serve as Ipsen's senior commercial leader and subject matter expert on health system engagement, care delivery transformation, and patient journey optimization.
• Drive cross-functional alignment across Commercial, Marketing, Value & Access, Business Operations, Medical Affairs, Patient Services, Legal, and Business Ethics to shape and execute enterprise strategies that accelerate diagnosis and improve patient care pathways.
• Ensure care pathway strategies are incorporated into portfolio planning, launch readiness, and long-term commercial strategy.
• Influence organizational priorities and investment decisions through data-driven recommendations, business cases, and executive communications.
• Foster an enterprise mindset through effective resource allocation, budget stewardship, and continuous improvement of organizational capabilities.
• Ensure all initiatives are executed in accordance with legal, regulatory, compliance, and business ethics requirements.

Requirements

• Minimum 15+ years of experience in Pharma/Biotech/Medical Devices with extensive industry experience in health systems.
• Minimum 5+ years of prior experience in effectively leading teams with critical demonstrated experience driving care pathway optimization, patient journey initiatives, and institutional engagement strategies.
• Deep understanding of health system operations, care delivery models, provider economics, and organized customer strategy.
• Deep understanding of healthcare data (claims, SP/SD, etc.).
• Expertise in developing and executing strategic partnerships with IDNs/provider groups.
• Demonstrated ability to work cross-functionally and effectively anticipate customer needs.
• Strong understanding of patient journey and healthcare data.
• Specialty therapeutics experience preferred.

Qualifications

• Bachelor’s Degree required. Advanced Degree preferred (MBA, MPH, MS, PharmD, PhD, or equivalent).
• Fluent in English.

Pay

The annual base salary range for this position is $217,500 to $315,000. This role is eligible to participate in our short-term incentives program.

Benefits

• 401(k) with company contributions.
• Group medical, dental, and vision coverage.
• Life and disability insurance (short- and long-term).
• Flexible spending accounts.
• Parental leave.
• Paid time off.
• Discretionary winter shutdown.
• Well-being allowance.
• Commuter benefits.