Senior Director, Global Medical Capability Excellence Lead
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve.
About the Role
The Global Capability Excellence Lead will work with GMAO (Global Medical Affairs Organization) capability leaders to ensure medical capabilities are effectively introduced, embedded, and monitored across IBU hubs/affiliates, US, and BUs. The role ensures teams operate through clear governance, consistent ways of working, disciplined performance tracking, and effective issue resolution to translate capability strategy into sustained execution, enabling stakeholders to leverage new capabilities and run core processes more effectively.
This role helps Lilly Medical enhance its impact by systematizing and coordinating efforts to embed medical capabilities across the organization, accelerating the reach and scale of innovation to healthcare professionals and ultimately to patients.
Responsibilities
- Define and evolve GMAO capability strategy and multi-year roadmap.
- Establish a framework for assessing progress and impact of capability implementation across the organization.
- Align priorities across BUs, IBU, and GMAO stakeholders to reflect evolving business needs.
- Lead governance forums to drive decision-making, prioritization, and performance tracking.
- Prioritize areas of improvement from internal stakeholder insight analysis and business needs, and develop action plans.
- Act as the point of contact across GMAO capabilities for hubs/affiliates and global teams.
- Coordinate global roll-out of medical capabilities through the Hub Capability Lead forum and other governance forums.
- Ensure effective execution of capability deep-dives, self-assessments, and follow-up actions.
- Identify and prioritize initiatives for capability deployment and advancement based on impact, feasibility, and strategic relevance.
- Lead the Hub Capability Lead community of practice.
- Enable best practice sharing and foster communities of practice.
- Guide training priorities for hub capability leads and ensure access to learning resources.
- Enable BU, US, and IBU teams to effectively establish and optimize processes.
- Identify cross-team gaps, pain points, and opportunities related to end-to-end capability delivery and related processes.
- Design and coordinate initiatives to drive optimization of operating models and core business processes within each BU and IBU.
- Communicate progress, insights, and strategic direction for operational improvements to senior stakeholders.
- Ensure medical tasks from newly acquired ventures are identified and planned for in accordance with the asset development stage, including GMAO capacity assessment.
- Partner with internal stakeholders (e.g., GMAO capability leads, MARC team) to assess the impact of change inside and outside of GMAO.
- Develop and execute stakeholder engagement and communication plans.
- Drive prioritization and decision-making through governance forums.
- Recommend and drive trade-off decisions based on impact and feasibility.
- Translate stakeholder inputs into agreed actions and strategic improvements.
- Ensure adoption and measurable impact of capability deployment and process improvements.
- Own visibility of capability performance and progress against the roadmap.
- Assess and review medical tasks for new ventures with clear next steps.
- Effectively communicate changes to medical capabilities and core processes to senior stakeholders.
Requirements
- Bachelor’s Degree.
- 8 years of experience in the pharmaceutical industry.
- Must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role.
Preferred Qualifications
- MBA.
- Demonstrated ability to think strategically and shape strategic thinking.
- Demonstrated ability to manage highly complex and sometimes ambiguous tasks.
- Demonstrated ability to challenge the status quo and influence cross-functionally to drive more harmonious and aligned execution.
- Demonstrated ability to lead cross-functional work where you are not the subject matter expert.
- Demonstrated ability to communicate concisely with senior stakeholders to enable prioritization and decision-making.
- Demonstrated ability to drive strategy to execution and action.
- Demonstrated ability to speak up and surface, challenge, and clarify complex matters with strategic judgment and organizational impact.
- Prior experience in capability development, impact measurement, and process optimization.
- Prior experience working with affiliates and in the medical affairs function.
- Prior experience in building communities of practice.
- Strong inclusive leader that drives a positive team culture.
- Ability to navigate roles and responsibilities and approach in a Team Lilly Spirit.
Benefits
- Eligibility to participate in a company-sponsored 401(k) and pension.
- Vacation benefits.
- Eligibility for medical, dental, vision, and prescription drug benefits.
- Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts).
- Life insurance and death benefits.
- Certain time off and leave of absence benefits.
- Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).
Pay
The anticipated wage for this position is $154,500 - $226,600. Full-time equivalent employees are also eligible for a company bonus (depending, in part, on company and individual performance).