Senior Director, Enterprise Strategy & Accounts (MUO)

Position Summary

The Senior Director, Enterprise Strategy & Accounts (MUO) is an enterprise-facing sales and account management leadership role responsible for advancing Eventus WholeHealth’s strategy, relationships, and growth with Multi-Unit Operators (MUOs), enterprise partners, and aligned organizations. This role operates independently but cross-functionally, serving as the senior day-to-day steward of enterprise accounts and initiatives while coordinating execution across Sales, Clinical Operations, Finance, Marketing, and executive leadership. Success in the role will be defined by growth of Multi-Unit Operator business through wins of new enterprise accounts, additional penetration of existing accounts, and retention of existing accounts.

Qualifications

• Education, Licensure and Certifications, Related Work Experience
• Bachelor’s degree required (preferred advanced degree).
• 10+ years in enterprise healthcare strategy, corporate accounts, strategic partnerships, or complex account leadership.
• Enterprise sales experience in the LTC space at relevant clinical or technology platforms
• Other specialized skills and knowledge necessary to perform this job. (e.g., basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.)
• Strong strategic judgment and execution discipline
• Excellent communication and relationship-building skills
• High emotional intelligence and executive presence
• Ability to navigate complex, multi-stakeholder environments

Essential Job Duties/Responsibilities

• Serve as day-to-day steward of MUO and enterprise growth priorities aligned to corporate strategy
• Identify enterprise expansion, integration, and pull-through opportunities
• Act as primary sales and account management contact for assigned MUOs and enterprise partners
• Build and maintain trusted relationships with C-suite and senior executives
• Cross-coordinate across Sales, Clinical Operations, Finance, and Marketing for enterprise accounts
• Ensure enterprise commitments translate into executable activation and expansion plans
• Support development of repeatable enterprise engagement and account models
• Develop detailed understanding of the clinical and economic drivers at the large enterprise
• Develop a consistent, repeatable value proposition for MUO customers
• Aid in structuring and deploying shared savings arrangements with MUOs

Compliance Requirements

• Adherence to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures
• Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
• Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
• Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Ethical Conduct

• Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
• Perform the job duties with integrity and professionalism.
• Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Patient Privacy And Confidentiality

• Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
• Promptly report any violations of federal and state privacy laws and Eventus WholeHealthpolicies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Documentation And Record Keeping

• Maintain accurate and complete documentation when performing the job duties.
• Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially.

Training And Education

• Participate in all assigned training.
• Complete all assigned training by the deadline for completion.

Risk Management And Incident Reporting

• Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
• Promptly report any incidents (as defined in the “Incident Report Policy”) to the Chief Compliance and Risk Officer.