Senior Director, Enterprise Strategy & Accounts (MUO)
Eventus WholeHealth · Charlotte, NC · 1 wk ago
HybridManagementFull-time
Position Summary
The Senior Director, Enterprise Strategy & Accounts (MUO) is an enterprise-facing sales and account management leadership role responsible for advancing Eventus WholeHealth’s strategy, relationships, and growth with Multi-Unit Operators (MUOs), enterprise partners, and aligned organizations. This role operates independently but cross-functionally, serving as the senior day-to-day steward of enterprise accounts and initiatives while coordinating execution across Sales, Clinical Operations, Finance, Marketing, and executive leadership. Success in the role will be defined by growth of Multi-Unit Operator business through wins of new enterprise accounts, additional penetration of existing accounts, and retention of existing accounts.
Qualifications
- Bachelor’s degree required (preferred advanced degree).
- 10+ years in enterprise healthcare strategy, corporate accounts, strategic partnerships, or complex account leadership.
- Enterprise sales experience in the LTC space at relevant clinical or technology platforms.
- Other specialized skills and knowledge necessary to perform this job, including basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.
- Strong strategic judgment and execution discipline.
- Excellent communication and relationship-building skills.
- High emotional intelligence and executive presence.
- Ability to navigate complex, multi-stakeholder environments.
Essential Job Duties/Responsibilities
- Serve as day-to-day steward of MUO and enterprise growth priorities aligned to corporate strategy.
- Identify enterprise expansion, integration, and pull-through opportunities.
- Act as primary sales and account management contact for assigned MUOs and enterprise partners.
- Build and maintain trusted relationships with C-suite and senior executives.
- Cookordination across Sales, Clinical Operations, Finance, and Marketing for enterprise accounts.
- Ensure enterprise commitments translate into executable activation and expansion plans.
- Support development of repeatable enterprise engagement and account models.
- Develop detailed understanding of the clinical and economic drivers at the large enterprise.
- Develop a consistent, repeatable value proposition for MUO customers.
- Aid in structuring and deploying shared savings arrangements with MUOs.
- Other related duties as assigned.
Compliance Requirements
- Adhere to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures: Adhere to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures: Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
- Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
- Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.
Ethical Conduct
- Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
- Perform the job duties with integrity and professionalism.
- Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.
Patient Privacy And Confidentiality
- Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
- Promptly report any violations of federal and state privacy laws and Eventus WholeHealthpolicies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.
Documentation And Record Keeping
- Maintain accurate and complete documentation when performing the job duties.
- Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially.
Training And Education
- Participate in all assigned training.
- Complete all assigned training by the deadline for completion.
Risk Management And Incident Reporting
- Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
- Promptly report any incidents (as defined in the “Incident Report Policy”) to the Chief Compliance and Risk Officer.