Jobs · Management · North Carolina

Senior Director, Enterprise Strategy & Accounts (MUO)

Eventus WholeHealth · Charlotte, NC · 1 wk ago
HybridManagementFull-time

Position Summary

The Senior Director, Enterprise Strategy & Accounts (MUO) is an enterprise-facing sales and account management leadership role responsible for advancing Eventus WholeHealth’s strategy, relationships, and growth with Multi-Unit Operators (MUOs), enterprise partners, and aligned organizations. This role operates independently but cross-functionally, serving as the senior day-to-day steward of enterprise accounts and initiatives while coordinating execution across Sales, Clinical Operations, Finance, Marketing, and executive leadership. Success in the role will be defined by growth of Multi-Unit Operator business through wins of new enterprise accounts, additional penetration of existing accounts, and retention of existing accounts.

Qualifications

  • Bachelor’s degree required (preferred advanced degree).
  • 10+ years in enterprise healthcare strategy, corporate accounts, strategic partnerships, or complex account leadership.
  • Enterprise sales experience in the LTC space at relevant clinical or technology platforms.
  • Other specialized skills and knowledge necessary to perform this job, including basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.
  • Strong strategic judgment and execution discipline.
  • Excellent communication and relationship-building skills.
  • High emotional intelligence and executive presence.
  • Ability to navigate complex, multi-stakeholder environments.

Essential Job Duties/Responsibilities

  • Serve as day-to-day steward of MUO and enterprise growth priorities aligned to corporate strategy.
  • Identify enterprise expansion, integration, and pull-through opportunities.
  • Act as primary sales and account management contact for assigned MUOs and enterprise partners.
  • Build and maintain trusted relationships with C-suite and senior executives.
  • Cookordination across Sales, Clinical Operations, Finance, and Marketing for enterprise accounts.
  • Ensure enterprise commitments translate into executable activation and expansion plans.
  • Support development of repeatable enterprise engagement and account models.
  • Develop detailed understanding of the clinical and economic drivers at the large enterprise.
  • Develop a consistent, repeatable value proposition for MUO customers.
  • Aid in structuring and deploying shared savings arrangements with MUOs.
  • Other related duties as assigned.

Compliance Requirements

  • Adhere to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures: Adhere to Laws, Rules, Regulations, Standards, Guidelines, Policies and Procedures: Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
  • Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
  • Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Ethical Conduct

  • Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
  • Perform the job duties with integrity and professionalism.
  • Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Patient Privacy And Confidentiality

  • Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
  • Promptly report any violations of federal and state privacy laws and Eventus WholeHealthpolicies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Documentation And Record Keeping

  • Maintain accurate and complete documentation when performing the job duties.
  • Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially.

Training And Education

  • Participate in all assigned training.
  • Complete all assigned training by the deadline for completion.

Risk Management And Incident Reporting

  • Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
  • Promptly report any incidents (as defined in the “Incident Report Policy”) to the Chief Compliance and Risk Officer.

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