Senior Director Enrollment Communications & Engagement

About the role

The Senior Director Enrollment Communications & Engagement is a division level position that leads the planning, implementation, and oversight of internal and external communications in support of the mission, priorities, and goals of the Division and the University.

Responsibilities

• Provides leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention.
• Oversees communication planning, content oversight, and editorial direction across multiple technology platforms to ensure timely, accurate, and audience appropriate messaging that supports enrollment goals, institutional priorities, and established branding and messaging standards.
• Directs strategic communication and outreach efforts designed to support movement of students through key stages of the enrollment lifecycle, with responsibility for assessing communication effectiveness and recommending improvements based on performance data and identified needs in collaboration with campus stakeholders.
• Serves as a strategic partner to division leadership and external partners in the development of communication priorities and implementation plans that support recruitment, retention, student success, and other division and University objectives.
• Develops and oversees processes for evaluating communication effectiveness using assessment methods, performance indicators, reporting tools, and continuous improvement practices, and uses findings to inform decision making, planning, and resource alignment.

Requirements

• Bachelor's and eight years of closely related professional experience; or any equivalent combination of education, training, and experience.

Qualifications

• Knowledge of effective managerial methods and techniques to establish and maintain an effective workforce.
• Ability to plan, assign and supervise the work of subordinates.
• Ability to conceptualize and make sound business decisions.
• Strong presentation skills.
• Strong problem-solving skills.
• Strong critical thinking skills.
• Strong planning and project management skills.
• Ability to communicate effectively with various stakeholders both verbally and in writing.
• Ability to develop and maintain effective working relationships.

Skills

• Knowledge of effective managerial methods and techniques to establish and maintain an effective workforce.
• Ability to plan, assign and supervise the work of subordinates.
• Ability to conceptualize and make sound business decisions.
• Strong presentation skills.
• Strong problem-solving skills.
• Strong critical thinking skills.
• Strong planning and project management skills.
• Ability to communicate effectively with various stakeholders both verbally and in writing.
• Ability to develop and maintain effective working relationships.

Benefits

Salary commensurate with experience. TRS Eligible. For information regarding our Benefits, click here.

Pay

Salary commensurate with experience.

Schedule

Monday - Friday, 8am-5pm. Some evenings and weekends as required to meet unit deadlines.