Senior Director, Driver and Marketplace Product

About the Role

The Sr. Director of Driver & Marketplace Product will own the entirety of Veho’s driver-side product, including driver acquisition, conversion, onboarding, the driver mobile application, backend services for offer matching and personalization, route building and optimization, and marketplace strategy. This role is critical to ensuring Veho’s last-mile delivery meets its unit economics while maintaining quality and customer satisfaction. As Veho introduces DSPs alongside its marketplace in 2027, this leader will design the product architecture for a multi-channel marketplace, balancing cost and quality across supply channels.

Responsibilities

• Driver Acquisition, Onboarding & Lifecycle Product: Own the full driver funnel, including acquisition, conversion, onboarding, and retention. Manage the driver mobile application and build levers for driver engagement and quality progression.
• Offer Matching & Personalization Services: Oversee backend services that match drivers to route offers, incorporating personalization based on driver preferences, tenure, and quality history.
• Route Building & Optimization: Optimize route construction to maximize productivity and cost efficiency while minimizing defects and abandons. Partner with Network Orchestration Product on handoffs between sort output and route construction.
• Marketplace Strategy & 2027 DSP Readiness: Design the product architecture for a multi-channel marketplace, including pricing, capacity, and channel allocation mechanics. Ensure alignment between product and operations.
• Team Leadership & Cross-Functional Alignment: Build and lead the driver and marketplace product team, hiring and developing PMs. Serve as the connective tissue between Last Mile ops, engineering, and data science, ensuring shared roadmaps and timely tech investments.

Qualifications

• Must Have:
  • 10+ years in product with Sr. Director-level impact, owning a marketplace product space end-to-end.
  • Direct ownership of supply-side marketplace products (e.g., driver, courier, shopper acquisition and engagement) at scale.
  • Experience managing P&L-critical metrics and driving measurable improvements in unit economics.
  • Led product through significant marketplace complexity changes (e.g., adding supply channels, scaling 5-10x).
  • Managed PMs and partnered with data science and engineering on optimization systems.
• Good to Have:
  • Experience with route optimization or vehicle routing-adjacent products.
  • Managed third-party fleet/DSP supply alongside a gig marketplace.
  • Experience at both large tech-enabled operators and high-growth startups.
  • Technical undergraduate degree or hands-on analytical background (SQL-fluent).

Pay

Compensation Range: $280K - $340K

Benefits

• Competitive equity package
• Comprehensive medical, dental, and vision coverage
• 401(k)
• Unlimited PTO for exempt-level roles