Senior Director, Digital Technology Solutions, Enterprise Systems

Position Summary

As the Senior Director of Digital Technology Solutions–Enterprise, you will lead the strategy, delivery, and continuous improvement of our corporate technology platforms, with an "Automation & AI first" mindset. You will serve as the primary technology partner to our HR, Finance, Legal, Supply Chain, Procurement, and other business leaders, driving enterprise-wide automation initiatives that reduce operational overhead, improve data integrity, drive value, and accelerate decision-making at scale. This is a high-impact leadership role which combines deep platform expertise with a relentless automation mindset.

Responsibilities

• Proactive partner to create, own, and execute the enterprise applications technology strategy, including ERP, HRIS, and supporting platforms
• Oversee solution design, project delivery, and associated needs to ensure business readiness, compliance, and sustained value realization
• Translate business strategy into clear, executable technology priorities
• Lead and manage execution as a hands-on player and coach
• Partner with Finance to automate key processes such as procure-to-pay, order-to-cash, financial close, expense management, and compliance reporting
• Partner with HR to automate recruiting workflows, onboarding/offboarding, payroll processing, benefits administration, and workforce analytics
• Partner with operational teams to integrate, automate, streamline, and provide data for analytics on opportunities for process optimization
• Champion seamless integrations, relentless automation, and business process efficiency in partnership with business process owners and technology peers
• Own the end-to-end lifecycle of enterprise platforms — architecture, configuration, integrations, upgrades, and vendor management
• Ensure platform stability, security, and compliance with relevant regulatory frameworks (GaaP, SOX, GDPR, HIPAA, etc.)
• Oversee system integrations between HR (Workday), Finance (Oracle), and adjacent platforms (Service Now, Xifin, ERP, other business platforms)
• Drive data quality and governance initiatives that underpin reliable analytics and reporting
• Build, mentor, and retain a high-performing team — internal and external
• Manage relationships with key vendors and system integrators, ensuring contract value and performance accountability with clear value vs cost
• Establish a consistent delivery model including rapid speed to value, change management, and release management
• Serve as a deeply embedded technology partner to enterprise operational business leaders

Qualifications

• Bachelor’s or Master’s degree in Information Technology or Computer Science or equivalent experience in an Information Technology environment required
• 12+ years’ experience leading ERP/Finance implementations, optimizations, and rollouts with 7+ years in a people management role
• Success managing large scale enterprise ecosystems in partnership with senior functional leaders, acting as a trusted advisor
• Strong executive presence, strategic thinking, results orientation
• Hands-on leadership style with the ability to bridge requirements across stakeholders, with a bias for action and results
• Experience with AI/ML integration into enterprise workflows (e.g., predictive analytics, natural language processing for HR/Finance use cases, Claude, Julius, Copilot, SaaS AI capabilities, etc.)
• Familiarity with data governance frameworks and enterprise data platforms
• Certifications or experience in relevant platforms (Workday, ServiceNow, Oracle, UiPath, etc.)
• 20-50% travel (higher during implementation periods)