Senior Director, Digital Technology Solutions, Enterprise Systems

About the role

NeoGenomics is seeking a Senior Director of Digital Solutions Management, Enterprise Systems to lead the strategy, delivery, and continuous improvement of our corporate technology platforms with an “Automation & AI first” mindset. This high-impact leadership role combines deep platform expertise with a relentless automation focus to create a seamless, streamlined back-office ecosystem. The position is onsite in Ramsey, NJ or Fort Myers, FL.

Responsibilities

• Proactively partner to create, own, and execute the enterprise applications technology strategy, including ERP, HRIS, and supporting platforms
• Oversee solution design, project delivery, and associated needs to ensure business readiness, compliance, and sustained value realization
• Translate business strategy into clear, executable technology priorities
• Lead and manage execution as a hands-on player and coach
• Partner with Finance to automate key processes such as procure-to-pay, order-to-cash, financial close, expense management, and compliance reporting
• Partner with HR to automate recruiting workflows, onboarding/offboarding, payroll processing, benefits administration, and workforce analytics
• Partner with operational teams to integrate, automate, streamline, and provide data for analytics on opportunities for process optimization
• Champion seamless integrations, relentless automation, and business process efficiency in partnership with business process owners and technology peers
• Own the end-to-end lifecycle of enterprise platforms — architecture, configuration, integrations, upgrades, and vendor management
• Ensure platform stability, security, and compliance with relevant regulatory frameworks (GAAP, SOX, GDPR, HIPAA, etc.)
• Oversee system integrations between HR (Workday), Finance (Oracle), and adjacent platforms (ServiceNow, Xifin, ERP, other business platforms)
• Drive data quality and governance initiatives that underpin reliable analytics and reporting
• Build, mentor, and retain a high-performing team — internal and external
• Manage relationships with key vendors and system integrators, ensuring contract value and performance accountability with clear value vs. cost
• Establish a consistent delivery model including rapid speed to value, change management, and release management
• Serve as a deeply embedded technology partner to enterprise operational business leaders
• Experience with AI/ML integration into enterprise workflows (e.g., predictive analytics, natural language processing for HR/Finance use cases, Claude, Julius, Copilot, SaaS AI capabilities, etc.)

Qualifications

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or equivalent experience in an Information Technology environment
• 12+ years’ experience leading ERP/Finance implementations, optimizations, and rollouts, with 7+ years in a people management role
• Success managing large-scale enterprise ecosystems in partnership with senior functional leaders, acting as a trusted advisor
• Strong executive presence, strategic thinking, and results orientation
• Hands-on leadership style with the ability to bridge requirements across stakeholders, with a bias for action and results
• Familiarity with data governance frameworks and enterprise data platforms
• Certifications or experience in relevant platforms (Workday, ServiceNow, Oracle, UiPath, etc.)
• 20-50% travel (higher during implementation periods)

Benefits

• Highly competitive benefits with a variety of HMO and PPO options
• Company 401k match
• Employee Stock Purchase Program
• Tuition reimbursement
• Leadership development programs
• 16 days of paid time off plus holidays
• Wellness courses
• Highly engaged employee resource groups
• Career development with internal career coaches and training opportunities

About NeoGenomics

NeoGenomics is committed to providing a purpose-driven mission where employees have the opportunity to save lives by improving patient care through exceptional work. Together, we aim to become the world’s leading cancer reference laboratory. We believe in career development, empowering employees, and fostering a world-class culture.