Senior Director, Commercial Learning and Development and Onboarding

Responsibilities

• Design and execute the commercial training strategy for a first product launch for all commercial functions
• Develop foundational onboarding programs for medical affairs, sales, marketing, market access teams and other home office and field functions
• Partner with HR to integrate best practices into Corporate Onboarding Program
• Build and deliver launch training curriculum (e.g., disease state, product, competition, objection handling)
• Lead development of training materials, tools, and job aids in collaboration with Medical, Regulatory, Legal, and Commercial stakeholders
• Cook up and execute live training events (e.g., national sales meetings, launch meetings, field rides)
• Select and manage external vendors (e.g., content development, training platforms, LMS)
• Establish training metrics and assess program effectiveness; drive continuous improvement
• Ensure compliance with all relevant policies, including promotional review and training documentation
• Lead matrixed training team with dotted line oversight of field marketing managers, commercial operations, and other select functional representatives
• Provide operational support and adult learning best practices to medical affairs organization
• Develop and execute training curriculum for Physician Speaker Programs and Patient Advocacy programs

Qualifications

• 10+ years in biotech/pharma commercial training or related roles required
• Pre-launch experience strongly preferred
• Proven ability to create training from scratch in a fast-paced, startup environment
• Expert knowledge of adult learning principles and training effectiveness measures
• Excellent vendor procurement and management experience
• Excellent project management and communication skills
• Ability to travel as needed (up to ~35%)
• Prior field leadership experience preferred; prior team leadership experience required
• Demonstrated ability to establish credibility with sales, marketing, market access, and Medical Affairs professionals, as well as HCP customers
• Experience and/or expertise in Training & Development roles in highly clinical/scientifically-driven teams, and innovative cultures