Senior Director, Commerce
About the role
We are seeking a Director of Commerce to lead a high-performing team of commerce specialists. The ideal candidate will be a seasoned professional with a track record of driving growth and delivering measurable results.
Responsibilities
People Leader: Lead and mentor a team of commerce specialists and people managers; build a culture of collaboration, innovation, continuous improvement, and strong accountability.
Own and manage key client relationships as the senior Commerce leader; ensure strategies align to client business goals and commerce realities (retail dynamics, assortment, profitability, seasonality, platform constraints).
Lead strategic client touchpoints and presentations, tailoring narratives for senior audiences and turning insight into clear decisions and next steps.
Anticipate risks (performance, platform policy shifts, retail factors, operational gaps) and guide teams to resolve issues early and transparently.
Product-Led Champion: Champion Tinuiti's product and technology suite within commerce delivery, ensuring teams use tools to improve scalability, efficiency, and quality of insights.
Channel Specific Expertise & The Tinuiti Way: Oversee development and execution of comprehensive commerce strategies, leveraging deep expertise in commerce platforms and marketplace dynamics.
Professional & Technical Qualifications: Experience in commerce / e-commerce / retail media / marketplace roles, leadership, commerce platform expertise, measurement & analytics, cross-functional influence, and communication.
Requirements
Experience: 10+ years in commerce / e-commerce / retail media / marketplace roles, with a proven record driving growth strategies and measurable client outcomes.
Leadership: 5+ years leading teams (ICs and/or managers), including coaching, performance management, quality review, and talent development.
Commerce platform expertise: Strong familiarity with commerce media and marketplace ecosystems (e.g., Amazon, Walmart, Criteo and similar), including how platform changes impact strategy and execution.
Measurement & analytics: Comfortable guiding teams in data interpretation, testing fundamentals, and measurement-informed decision making; can translate performance and trade-offs into clear client narratives.
Cross-functional influence: Proven ability to partner with Client Partners, Creative, Analytics, and other channels to deliver cohesive commerce strategies.
Communication: Strong executive-ready storytelling and client presence; able to drive alignment, decisions, and accountability.
Qualifications
Experience: 10+ years in commerce / e-commerce / retail media / marketplace roles, with a proven record driving growth strategies and measurable client outcomes.
Leadership: 5+ years leading teams (ICs and/or managers), including coaching, performance management, quality review, and talent development.
Commerce platform expertise: Strong familiarity with commerce media and marketplace ecosystems (e.g., Amazon, Walmart, Criteo and similar), including how platform changes impact strategy and execution.
Measurement & analytics: Comfortable guiding teams in data interpretation, testing fundamentals, and measurement-informed decision making; can translate performance and trade-offs into clear client narratives.
Cross-functional influence: Proven ability to partner with Client Partners, Creative, Analytics, and other channels to deliver cohesive commerce strategies.
Communication: Strong executive-ready storytelling and client presence; able to drive alignment, decisions, and accountability.
Skills
Experience: 10+ years in commerce / e-commerce / retail media / marketplace roles, with a proven record driving growth strategies and measurable client outcomes.
Leadership: 5+ years leading teams (ICs and/or managers), including coaching, performance management, quality review, and talent development.
Commerce platform expertise: Strong familiarity with commerce media and marketplace ecosystems (e.g., Amazon, Walmart, Criteo and similar), including how platform changes impact strategy and execution.
Measurement & analytics: Comfortable guiding teams in data interpretation, testing fundamentals, and measurement-informed decision making; can translate performance and trade-offs into clear client narratives.
Cross-functional influence: Proven ability to partner with Client Partners, Creative, Analytics, and other channels to deliver cohesive commerce strategies.
Communication: Strong executive-ready storytelling and client presence; able to drive alignment, decisions, and accountability.
Benefits
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100%
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks)
Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.