Senior Director, Client Executive

About the role

We’re seeking a future team member for the role of Senior Director, Client Executive – Insurance Segment to join our Global Client Management team. This role is located in New York City, NY.

Responsibilities

• Leads a significant portion of assigned function for the firm.
• Acts as the primary interface between specific business/functional area and leadership.
• Oversees initiatives that are defined by business strategy and contribute to the organization’s values and vision.
• Identifies business unit requirements, creates project and process specifications, coordinates with project teams and ensures that projects are on schedule and within budget.
• Develops and executes functional strategy to achieve key business objectives.
• Ensures work is integrated across teams and that the work produced meets product/service standards and exceeds quality standards.
• Partners with revenue areas to improve efficiency, effectiveness, productivity and/or control.
• Leads recruitment efforts and manages and develops teams to maximize their collective contributions.
• Motivates lower-level managers to maximize their contributions and encourage professional growth.
• Oversees the development of policies and processes to ensure the overall success of teams.
• Ensures procedures are synthesized across the function.
• Contributes to the setting and achievement of functional objectives.
• Manages through collaboration within our Platform Operating Model to engage across Product, Sales, Marketing & Commercialization teams.
• Segment lead to aggregated approach for growth within this segment.
• Create, refine and execute on customized solutions working across product and design leads.
• Deliver solutions, value-articulation and consultative engagement with clients and prospects.
• Engage and bridge engagements with our Sales team to facilitate the feedback loop between market feedback and strategic roadmap direction.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred.
• 15 years of total work experience.
• Experience in securities or financial services preferred.

Qualifications

• A passion for the business, ‘drive to win’ and outperformance mindset.
• Commercial focus on growing the bottom-line while mitigating/managing risk.
• Intellectual curiosity; desire to constantly learn and continuously improve.
• Ability to inspire others to action and able to draw on broader teams to deliver a superior outcome for clients and the firm.
• Expert knowledge of financial services industry, including business models, players, new entrants, significant trends, and outlook.
• Ability to analyze problems or situations and apply a structured, analytic approach to developing solutions that progress our and our clients’ agendas.
• Demonstrate excellent judgement and a fact-based approach to evaluation and decision making.
• Strong communication and presentation skills (both verbally and in writing); able to articulate complex information in a clear and simple manner to a variety of audiences.
• Strong leadership; calm presence and ability to instill confidence in key stakeholders, internally and externally.
• Strong negotiation and influencing skills.
• Consummate professional; able to navigate a matrixed organization.