Senior Director, Business Strategy - Parts and Tools

Position Summary

The Senior Director, Parts & Tools is a senior leadership role responsible for leading the strategy, execution, and operational performance of Walmart's Upstream Facility Services enterprise Parts & Tools organization. This leader ensures 24/7 support for parts escalations, supplier performance, and the availability of critical operational assets that enable field technicians and store operations across the enterprise. This role oversees supplier relationships, fleet and asset management, inventory planning, and parts fulfillment while driving continuous improvements in cost, service, and operational readiness.

What you'll do

• Lead enterprise Parts & Tools strategy and operations supporting Field Services and stores.
• Provide 24/7 escalation leadership to resolve critical issues quickly.
• Oversee parts procurement and fulfillment for internal technicians and third-party providers.
• Build strategic supplier partnerships to improve service levels, quality, cost, and continuous improvement.
• Develop inventory/replenishment strategies to increase availability and reduce excess.
• Lead fleet management and vehicle lifecycle planning for field operations.
• Manage distribution of tools, uniforms, PPE, and technician equipment.
• Drive standardization and process improvements across procurement, suppliers, and asset management.
• Leverage analytics/automation to improve visibility, supplier performance, and efficiency.
• Partner cross-functionally (Operations, Supply Chain, Finance, Procurement, Field Services) to improve execution.
• Establish KPIs for inventory health, supplier performance, asset utilization, fulfillment speed, and cost efficiency.
• Lead and develop a multi-layer team; foster a high-performing, customer-focused culture.

What you'll bring

• Senior leader with experience leading enterprise operations, supply chain, procurement, or asset management.
• Deep expertise in inventory, supplier management, and field service operations.
• Proven track record managing large budgets and driving financial results.
• Successful in leading complex, cross-functional initiatives.
• Strong in supplier negotiations, sourcing strategy, and performance management.
• Experienced in driving process improvement through analytics, automation, and technology.
• Skilled at leading large teams, developing leaders, and building high-performing organizations.
• Excellent executive communication, influence, and stakeholder management.

Company Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include : Stock

Minimum Qualifications

• Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 7 years’ experience in retail merchandising, operations management, or related area OR 9 years’ experience in retail merchandising, operations management, or related area.
• 3 years’ supervisory experience.

Preferred Qualifications

• Masters, Masters: Computer Science, Masters: Supply Chain, Masters: Transportation

Primary Location

814 Respect Dr, Bentonville, AR 72716, United States of America