Senior Director, Business Intelligence & Analytics

About the role

The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the Associate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX).

• Owns the end-to-end pipeline from data architecture to dashboard delivery.
• Promotes leadership regularly making decisions from dashboards rather than requesting custom pulls.
• Connects business questions to data investigations, uses AI tools as a natural part of their workflow, documents as they go, and builds things other people can open up and follow.

Qualifications

• Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience.
• 5+ years of experience in business intelligence, data analytics, or a closely related field.
• Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred).
• Experience designing and building Tableau dashboards and data visualizations.
• Experience with CRM systems and fundraising or advancement databases.
• Investigative mindset — moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look.
• Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work.
• Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows.
• Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources.
• Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences.
• High degree of integrity, demonstrating respect for individuals at every level of an organization.
• Ability to work effectively both independently and as a member of a team.