Senior Director, Applied Global Services Business Development

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build, and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips—the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables technologies like AI and IoT. Join us to deliver material innovation that changes the world.

Pay

$208,000.00 - $286,000.00

Location

Santa Clara, CA

Benefits

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Benefits include:

• Comprehensive benefits package
• Bonus program participation
• Stock award program eligibility
• Supportive work culture that encourages learning and career growth
• Relocation assistance

Responsibilities

• Report to the VP of AGS Business Development and direct the establishment of vision and strategies to achieve Applied Materials AGS Segment financial strategy and goals.
• Formulate, coordinate, and be accountable for segment strategy to achieve specific service market share and margin, aligned with AGS Business Development region heads and key Headquarters stakeholders (Service Business Units, Marketing, and Equipment Business Management).
• Understand segment-related customer roadmaps and challenges; ensure service Product Development Programs (sPDP) priorities address those challenges.
• Responsible for accurate sPDP SAM/SOM during Phase Gates, aligned with segment-related customers’ installed base, technology roadmaps, and challenges.
• Position sPDP in line with customer/competitive landscape; drive needed campaigns into the Field aligned with SBU/Marketing teams.
• Hold commercial authority for successful sPDP positioning.
• Contribute to red teams’ competitive analysis.
• Support region-based Business Development teams to achieve business objectives for the segment.
• Own profitability and market share for the segment; analyze data and recommend pricing aligned with next-best cousin opportunities.
• Serve as the primary interface with Equipment Business Management (BM) teams to address WFE competitive challenges (e.g., CoO/CpW commitments, productivity targets, service positioning at equipment sales, competitive pricing).
• Work jointly to position service at the time of equipment sales for First in Fab products.
• Responsible for customer experience and relationship-building during SCLA customer visits; prepare and set the tone for SCLA customer meetings, aligning different parties for a successful customer experience.

Requirements

• 15+ years of experience, including 5+ years in senior leadership roles managing a portfolio of products, services, and processes.
• Mandarin language skills preferred to support collaboration with Mandarin-speaking stakeholders.
• Familiarity with the segment ecosystem, including key customers' decision-making processes, business, and roadmaps.
• Ability to build trust as a go-to partner, regarded as a key decision-maker within the region/organization.
• Capability to make well-thought, data-driven decisions under high pressure to drive regional business objectives.
• Experience analyzing, processing, and decision-making based on multidisciplinary and multi-functional data sources, even when incomplete.
• Understanding of end-to-end complex Fab operations and varying levels of complexity.
• Comprehensive knowledge of the industry to contribute to commercial objectives and differentiate the business from competitors.
• Process-oriented while developing and relying on interpersonal relationships across the company.
• Demonstrated capability to plan at a horizon of up to 5 years and beyond.
• Ability to connect equally well upwards, downwards, and sideways in the organization.
• Strong ability to translate multi-dimensional market requirements into engineering specifications, including negotiating with stakeholders.

Schedule

• Full-time role
• Travel required: 25% of the time