Jobs · Business Development

Senior Director, Global Shared Services Business Development

BCD Travel · United States · 1 mo ago
RemoteRemoteBusiness Development$22.9/hrFull-time
We need to output HTML fragment with sections: headings using

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: description of responsibilities? The posting starts: "Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Director, Global Shared Services Business Development (Remote) United States, Netherlands, India In this role, you will be responsible for program development and business partnerships across the Global Shared Services network. This role provides governance, stakeholder alignment and end-to-end oversight for operational, transformation and service delivery initiatives across Shared Services. Working closely with Operations leaders, business partners and support functions, the Senior Director ensures initiatives are properly defined, prioritized, governed, implemented and transitioned into sustainable operational support models while maintaining alignment with global business objectives." Then bullet list of responsibilities: "As a Senior Director, Global Shared Services Business Development, you will Lead and develop management team and business partnerships, setting clear objectives, standards, and prioritiesBuild consistent program management, stakeholder engagement, and documentation capability across the teamAct as a structured point of coordination between business partners, and Shared Service CentersSupport business cases, budgets, pricing and financial assessments for Shared Services initiativesProvide oversight of solution designs, mobilization, migration, stabilization and handoverSupport consistent governance across Shared Services locations and regional service centers as appropriateProvide governance and visibility of business partner health, service commitments and material risksSupport operational and technology-enabled transformation efforts affecting Shared ServicesMaintain visibility of cross-functional dependencies and obtain timely decisions from accountable ownersLead recruiting, onboarding, performance management and development for direct reports in coordination with P&C" These are responsibilities. Then "About You" section: list of qualifications/experience: "Experience leading complex, cross-regional programs and influencing senior stakeholders without direct authorityKnowledge of operating models, transitions, service management, workforce planning, financial governance and risk managementExperience using enterprise project, portfolio, reporting and collaboration toolsExperience across multiple delivery centers, offshoring/ outsourcing or strategic service partner environmentsComputer literate in business software applicationsExperience supporting technology transformation, workflow automation, analytics or AI-enabled solutionsExcellent written and verbal communication skills in EnglishBusiness travel or travel operations experience is preferred" Then "What We Offer You At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe." Then "About Us" description: "BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com. Get to know us by reading our blog and checking out our social media: https://www.bcdtravel.com/blog/https://www.linkedin.com/company/bcd-travel/https://www.instagram.com/bcdtravel/https://www.facebook.com/bcdtravel/" Then "You’ll be offered Flexible working hours and work-from-home or remote opportunitiesOpportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebrated At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope. This position is advertised across multiple locations. The expected annual gross salary ranges by country are as follows: Netherlands: 105,000 -110,000 EURUnited States: 120,000 - 145,000 USD The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity. We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive." Then "Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com." We need to remove application instructions: "Ready to join the journey? Apply now! ..." and contact info. Also remove social media links? Those are maybe considered navigation/boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Social media links might be considered navigation? Probably remove them. Also remove "For more information, visit www.bcdtravel.com." Might be considered navigation? It's a link to company site; could be considered boilerplate. Safer to remove. We need to keep substantive info: role description, responsibilities, qualifications, benefits, pay, maybe schedule (flexible working hours, remote). Also "About Us" maybe not needed? It's about company; could be considered boilerplate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. "About Us" is substantive about the company; but maybe it's considered boilerplate? Usually job postings include company overview; it's substantive. We'll keep it as a section maybe "About the company". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could map "About Us" to "About the role"? Not exactly. Could treat as "About the role" includes role description and company context. Or we could create a separate section but not allowed headings. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples; we could use other headings? Probably we should stick to those. So we need to fit content into those sections. We can have: -

About the role

: include role description (first paragraph) and maybe company overview? Could include "About Us" there. -

Responsibilities

: list of duties. -

Requirements

: maybe combine "About You" qualifications. -

Skills

: maybe specific skills like communication, tools, etc. But we could also put qualifications under Requirements. -

Benefits

: flexible working hours, remote, vacation days, compensation package, wellness tools, travel perks, inclusive environment, etc. -

Pay

: salary ranges. -

Schedule

: flexible working hours and remote opportunities. We must not create sections with filler like "commensurate with experience". We have actual content. We need to output only HTML fragment, no /, no markdown. We need to use
  • for any list of duties/requirements/benefits. For prose, use

    . We need to preserve all substantive info; not invent or summarize away detail. So we need to keep each bullet point as separate

  • preserving the exact phrasing? The original bullet points are concatenated without punctuation; we need to split them logically. The original: "Lead and develop management team and business partnerships, setting clear objectives, standards, and prioritiesBuild consistent program management, stakeholder engagement, and documentation capability across the teamAct as a structured point of coordination between business partners, and Shared Service CentersSupport business cases, budgets, pricing and financial assessments for Shared Services initiativesProvide oversight of solution designs, mobilization, migration, stabilization and handoverSupport consistent governance across Shared Services locations and regional service centers as appropriateProvide governance and visibility of business partner health, service commitments and material risksSupport operational and technology-enabled transformation efforts affecting Shared ServicesMaintain visibility of cross-functional dependencies and obtain timely decisions from accountable ownersLead recruiting, onboarding, performance management and development for direct reports in coordination with P&C" We need to separate each responsibility. Likely each starts with a verb. We can split by capital letters after a lowercase? Better to manually split: - Lead and develop management team and business partnerships, setting clear objectives, standards, and priorities - Build consistent program management, stakeholder engagement, and documentation capability across the team - Act as a structured point of coordination between business partners, and Shared Service Centers - Support business cases, budgets, pricing and financial assessments for Shared Services initiatives - Provide oversight of solution designs, mobilization, migration, stabilization and handover - Support consistent governance across Shared Services locations and regional service centers as appropriate - Provide governance and visibility of business partner health, service commitments and material risks - Support operational and technology-enabled transformation efforts affecting Shared Services - Maintain visibility of cross-functional dependencies and obtain timely decisions from accountable owners - Lead recruiting, onboarding, performance management and development for direct reports in coordination with P&C We'll keep those as
  • . For qualifications: "About You Experience leading complex, cross-regional programs and influencing senior stakeholders without direct authorityKnowledge of operating models, transitions, service management, workforce planning, financial governance and risk managementExperience using enterprise project, portfolio, reporting and collaboration toolsExperience across multiple delivery centers, offshoring/ outsourcing or strategic service partner environmentsComputer literate in business software applicationsExperience supporting technology transformation, workflow automation, analytics or AI-enabled solutionsExcellent written and verbal communication skills in EnglishBusiness travel or travel operations experience is preferred" Split: - Experience leading complex, cross-regional programs and influencing senior stakeholders without direct authority - Knowledge of operating models, transitions, service management, workforce planning, financial governance and risk management - Experience using enterprise project, portfolio, reporting and collaboration tools - Experience across multiple delivery centers, offshoring/outsourcing or strategic service partner environments - Computer literate in business software applications - Experience supporting technology transformation, workflow automation, analytics or AI-enabled solutions - Excellent written and verbal communication skills in English - Business travel or travel operations experience is preferred We could put these under Requirements or Qualifications. We'll use Requirements for experience/knowledge, and Skills for specific skills like communication, tools, etc. But we can also just put all under Requirements. The instruction: prefer a few substantive sections over many thin ones. So maybe combine Requirements and Qualifications into one section? But we have headings list; we can choose to include Requirements and Qualifications both if they have content. But we could combine them into Requirements (includes experience, knowledge, skills). However we need to follow the heading list; we can include both if they have distinct content. Let's decide: We'll have: - About the role (description) - Responsibilities (list) - Requirements (list of experience/knowledge) - Skills (list of specific skills like communication, tools, etc.) - Benefits (list) - Pay (salary ranges) - Schedule (flexible hours, remote) We need to ensure we don't create sections with filler. All have content. Now Benefits: from "What We Offer You..." and later bullet list: "Flexible working hours and work-from-home or remote opportunities", "Opportunities to grow your skillset and career", "Generous vacation days so you can rest and recharge", "A compensation package that feels fair to you, including mental, physical,

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