Senior Director, Account Services, Digital Growth, DMS

Responsibilities

• Act as a senior, trusted partner to clients, building relationships grounded in credibility, clarity, and a deep understanding of performance marketing
• Own the day to day client experience, ensuring work is aligned to business goals and consistently driving measurable growth
• Translate client objectives into clear, actionable strategies across paid media
• Become familiar with category trends, platform changes, and competitive activity, bringing forward perspectives that move client thinking forward
• Stay close to category trends, platform changes, and competitive activity, bringing forward perspectives that move client thinking forward
• Confidently lead senior client conversations, balancing strategic guidance with practical, executional recommendations
• Connect the dots across channels, ensuring paid media, creative, and analytics are working toward a unified growth strategy
• Maintain a strong understanding of how platforms actually work, using that knowledge to challenge, guide, and sharpen execution
• Own performance narratives across accounts, ensuring data is clearly translated into insights and next steps
• Guide teams in identifying what’s working, what’s not, and what to test next with a strong bias toward action
• Ensure reporting tells a clear story that connects channel performance to client business results
• Oversee account health, resourcing, and delivery, proactively mitiging risks and stepping in to unblock work or reset direction when needed
• Lead and develop Account Directors and Managers, raising standards whilst staying hands on when needed

Requirements

• 10+ years of experience in digital marketing, account services, or integrated growth roles within an agency environment
• Proven experience managing and growing complex, multichannel client relationships with a strong focus on performance outcomes
• A strong understanding of performance marketing across paid search, paid social, and broader digital media ecosystems
• Not a day to day platform operator, but highly fluent in platform mechanics, optimization levers, and performance drivers
• Experience working in integrated environments that include media, creative, and analytics functions
• Comfortable operating in both strategy and execution, willing to get into the details and ensure work is done right
• An analytical mindset with the ability to interpret performance data and translate it into actionable recommendations
• Experience leading and developing high performing teams
• Excellent communication and stakeholder management skills with confidence presenting to senior client stakeholders
• A highly organized and proactive individual, with the ability to manage multiple workstreams and priorities in a fast paced environment

Benefits

• Medical, Vision, and Dental Insurance
• 401k
• Hybrid working schedule (remote + in-office)
• Company-Paid Parking at our Downtown San Diego Office
• Paid Professional Development Opportunities

Pay

$150,000 - $175,000

Schedule

Hybrid working schedule (remote + in-office)